Tiktok Live

21 hours ago

Singapore TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.

The Content Quality Assurance Specialist Lead will manage a team and will ensure the safety of our users on the platform covering LIVE video shorts.

**Responsibilities**:
1. To develop content moderation and quality assurance team capabilities for the TikTok LIVE Singapore office.
2. Be an effective team leader, including but not limited to workflow optimization, mentoring team members, and overseeing day-to-day operations.
3. Thorough data analysis, summarize and feedback problems & handle necessary escalation and form a quality inspection report.
3. Define and drive cross-functional high-impact safety initiatives and outcomes, collaborating with teams across TikTok Trust and Safety and TikTok LIVE teams.
4. Work with internal stakeholders to make sure business priorities are communicated clearly and backed up by strong data insights.

**Qualifications**:
1. Bachelor’s degree or above, familiar with the live stream / video hosting platform.
2. A minimum of 5 years of proven success in a similar role; experience in leading a Trust and Safety / Quality Assurance / Content Moderations team, and a proven track record of working with high-performing teams.
3. Possesses strong learning ability, cross-department communication, and collaboration skills; demonstrated track record of working in a lean environment is a plus.
4. A self-starter and leader who evaluates the risks and rewards and runs operations sustainably.
5. Demonstrated ability in managing both internal & external stakeholders.
6. Good communication skills, able to abstract problems and find solutions proactively.
7. Being multilingual will be a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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