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Customer Sales Executive

2 weeks ago

Central Singapore Auto & General (SEA) Full time

**Job description**

We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. Auto & General is a people focused company, set out to be an insurer like no other. If you fit the bill, we want you on this exciting journey

**You will be responsible**
- For all customers enquiries, sales, post-sale customer service and on-going customer relationship management.
- To deliver excellent level of customer service to maximize sales, customer satisfaction and retention
- To develop relationships with customers to maximize sales potential and ensure total customers satisfaction

**Your day to day activities**
- Ensure daily and monthly KPIs are met and exceeded
- Manage all incoming calls for pre-sales enquiries, sales, post-sale customer service enquiries and requests
- Perform outbound follow up calls to customer to deepen relationship, cross-sell, upsells our products and services

**Job Requirements**
- Diploma holder or GCE ‘O’ level with customer service working experience
- Possess good verbal and written English language communication skills
- Call centre working experience will be an advantage
- Proficient in basic PC skills

**Salary**: $2,200.00 - $2,700.00 per month

**Benefits**:

- Employee assistance programme
- Employee discount
- Professional development

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: One location