Senior Manager

4 days ago

Singapore Prudential plc Full time

Senior Manager - Process Excellence

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This strategic role is a key member of the Process Excellence team, reporting into the Director of Process Excellence and is responsible to establish a robust process excellence framework, and lead the process improvement of key identified processes in partnership with process owners within HR.

The role is responsible for leading the practice to:
Simplify: Build new and reengineer existing processes

Standardize: Create processes with global standards with LBU customization

Digitalize: Move processes away from manual to digital driving economies of scale & skill.

**Key Responsibilities**:

- Develop, implement, and continuously review process excellence initiatives to enhance the productivity of HR processes, aligned with strategic HR goals.
- Establish process excellence framework and best practices for HR.
- Manage a team of service design vendors providing direction and feedback on key deliverables.
- Benchmark HR processes across latest innovation and industry standards and deploy the learning in our ecosystem.
- Collaborate with key partners across HR COEs, Risk, Business Units, and IT to identify potential areas of process improvement. ensure alignment and buy-in on process excellence projects and outcomes.
- Utilize a variety of process improvement tools and techniques, such as Lean Six Sigma and Value Stream Mapping.
- Lead process improvement projects, including mapping current and future state processes, identify process gaps and inefficiencies in HR procedures, propose and implement effective solutions.
- Support in onboarding HR technology to map process automatically and convert that into business requirements in partnership with other HR COEs.
- Develop metrics and reports to monitor process performance and measure the impact of process changes.
- Provide trainingto key partners across HR COEs on process excellence concepts, tools, and techniques to build their capabilities.
- Develop and maintain strong relationships with key stakeholders to drive continuous improvement.

**Skills & Requirements**:

- A bachelor's degree or higher in HR/ Engineering or a related field.
- At least 10+ years of experience in business process improvement or process optimization roles.
- Strong track record of driving process improvements and delivering value.
- Knowledge of, and practical experience in, multiple research and user testing techniques to elicit valuable information from users (e.g. customer journey-mapping, usability testing)
- Certification in process excellence methodologies, such as Lean Six Sigma, TOC, or BPM
- Strong strategic thinking, problem-solving skills
- Experience designing and leading workshops to brainstorm, collaborate across multi-disciplinary teams.
- Strong communication and project management skills, with the ability to engage with senior stakeholders and manage multiple projects.
- Proficient with Project Management tools, Microsoft Office and Visio.

Job ID 24060342

  • Senior Programme Leader

    1 week ago

    Singapore beBeeProgramme Manager Full time $90,000 - $120,000

    Job Description:Responsible for developing and executing programme management plans, encompassing scope, objectives, deliverables, timelines, and resources to achieve successful programme completion within established parameters.Manage resource allocation and optimisation across multiple planned projects/activities within assigned programmes, addressing...

  • Senior Accountant

    6 days ago

    Singapore NATURAL CAPITAL MANAGER PTE. LTD. Full time $104,000 - $130,878 per year

    Senior Accountant / AccountantPrimary Duties and ResponsibilitiesThe Senior Accountant/Accountant's role in a private equity fund management set up encompasses the following:accounting, reporting, internal control, administration and compliance functions for the funds and related investment portfolios that the fund manages. The Employee shall undertake...

  • Senior Accountant

    6 days ago

    Singapore NATURAL CAPITAL MANAGER PTE. LTD. Full time

    **Senior Accountant / Accountant** **Primary Duties and Responsibilities** The Senior Accountant/Accountant's role in a private equity fund management set up encompasses the following: - accounting, reporting, internal control, administration and compliance functions for the funds and related investment portfolios that the fund manages. The Employee shall...

  • Senior Accountant

    2 days ago

    Singapore NATURAL CAPITAL MANAGER PTE. LTD. Full time

    Senior Accountant / Accountant Primary Duties and Responsibilities The Senior Accountant/Accountant's role in a private equity fund management set up encompasses the following: accounting, reporting, internal control, administration and compliance functions for the funds and related investment portfolios that the fund manages. The Employee shall...

  • Senior Associate, Communications

    1 week ago

    Singapore RSVP Singapore The Organisation of Senior Volunteers Full time

    **The Role** As our digital marketing and social media associate, you will be pivotal in driving our organisation's online presence and engagement. You will be responsible for ideating, creating, and managing compelling content across various digital platforms, including Facebook, LinkedIn, Instagram, YouTube, website, and more. **Key Responsibilities** -...

  • Analyst

    5 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Main Responsibilities (this list is not exhaustive) Working within an investment team to ensure the greatest impact on value for Actis and its’ investors. - Financial modelling to evaluate new investment opportunities - Carry out market research through review of third party research reports, analyse market trends by conducting primary research and...

  • Communications Associate/Senior Associate

    5 days ago

    Singapore RSVP Singapore The Organisation of Senior Volunteers Full time

    Roles & Responsibilities As our digital marketing and social media associate, you will be pivotal in driving our organisation's online presence and engagement. You will be responsible for ideating, creating, and managing compelling content across various digital platforms, including Facebook, LinkedIn, Instagram, YouTube, website, and more. Key...

  • Occupational Therapist

    1 week ago

    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & Responsibilities Location: Senior Day Rehabilitation Centre Job Summary: We are looking for a compassionate and experienced Occupational Therapist to join our team at a Senior Day Rehabilitation Centre. The successful candidate will lead the planning and delivery of occupational therapy services to elderly clients, supporting their independence...

  • Communications Associate/Senior Associate

    4 weeks ago

    Singapore RSVP Singapore The Organisation of Senior Volunteers Full time

    Roles & ResponsibilitiesAs our digital marketing and social media associate, you will be pivotal in driving our organisation's online presence and engagement. You will be responsible for ideating, creating, and managing compelling content across various digital platforms, including Facebook, LinkedIn, Instagram, YouTube, website, and more.Key...

  • Occupational Therapist

    4 weeks ago

    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesLocation: Senior Day Rehabilitation CentreJob Summary:We are looking for a compassionate and experienced Occupational Therapist to join our team at a Senior Day Rehabilitation Centre. The successful candidate will lead the planning and delivery of occupational therapy services to elderly clients, supporting their independence and...