Senior Executive, Graduate Studies

3 days ago

Singapore Nanyang Technological University Full time

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc).

Responsibilities
- Course Management
Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
- Faculty Management
Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
- Exam Management
Responsible for the exam process involving preparation of exam, invigilation, venue preparation, mark entry and related activities.
- Student management
Build good relationship with students and attend to their requests on programme related matters. Support student activities, planning and sourcing of activities and venues.
- Class administration
Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
- Office Administration
Support overall day to day management of programme on invoice payment, track budget and expenditures, scheduling, booking of venues, collate statistics for school accreditation (eg. EQUIS & AACSB), and information required by other departments.
- Other duties and activities to support programme operations

Requirements
- Diploma or Degree
- At least three years’ experience in education industry is preferred
- Willingness to work some weekends (classes are conducted during weekends)
- Knowledge of Microsoft office - Word, Excel, Powerpoint
- Meticulous with an eye for details.
- Possess initiative, able to work independently with mínimal supervision and as a team player.
- Excellent customer service skills and enjoy working with people.
- Ability to multi-task, prioritise and handle operations in a timely manner.
- Have strong planning, administrative and organisational skills.
- Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.

Hiring Institution: NTU

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