Assistant Practice Manager

4 days ago

Singapore CANOPY VETERINARY CENTRE PTE. LTD. Full time

Assisting in the management of the veterinary nursing and pet care assistant team and supporting when necessary with general nursing duties, ensuring efficient running of the veterinary clinic at all times

Demonstrating an excellent work protocol in all nursing duties including surgical practice, lab techniques, assisting veterinary surgeons with anaesthesia, with a high level of sanitation and the ability to recognise and undertake relevant actions with regards to infection control.

Dispensing drugs safely and managing pharmaceuticals with accordance to legislation, able to calculate drug doses and dispense and prepare drugs as prescribed by the veterinary surgeon whilst maintaining appropriate drug records.

Ensure that all cases are dealt with in a timely manner, and that unnecessary delays are prevented at all times

Work closely with other departments, develop and review processes/protocols, and attend regular meetings to ensure all areas are working together effectively and efficiently.

Ensure that patient records are being completed accurately and that all patient care instructions are followed by the veterinary nursing and pet care assistant team

Ensure all members of the nursing team are aware of their roles and job descriptions and are clear on the objectives they are working towards.

Provide the support and training necessary to achieve the standards required of them at all times. Either personally by mentoring/discussions/provision of CPE, and observing processes or by organising external CPE as appropriate.

Demonstrate an understanding of staff motivation, team working, different learning styles and different methods of assessing an employee's performance.

Carry out regular performance reviews and update training documents or competency checklists as appropriate to ensure all of the veterinary nursing and pet care assistant team are competent in the performance of their duties

Work with management in the efficient rota management to ensure adequate cover with regard to holiday and CPE requests, Public Holidays, scheduling of in-house training and rota amendments due to unforeseen absence, including shift changes where appropriate.

Assist in monitoring overtime requests and claims to minimise unnecessary expenditure for the business and excessive hours for any given individual.

Assist with practice initiatives, including but not limited to assisting NGOs and marketing initiatives.

Participate in external CPE appropriate to your role plus any training in-house, ensuring post-training feedback forms are completed/cascade of relevant information to appropriate team members.

Ensure effective stock rotation/replenishment where applicable.

Report and summarise critical incidents as part of Workplace Health and Safety requirements.

**Requirements**:

- 10 years experience in the veterinary clinical field

Doctor of Veterinary Medicine or equivalent

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