
Assistant Manager, Operations
1 week ago
**Working location: Mount Elizabeth Hospital**
**Working hrs: 5.5 days office hrs**
Assist the manager and Head of Department in managing the daily operations of the department and participate in the planning of strategic goals and objectives of the department.
**Key accountabilities**:
- Ensure efficient and effective delivery of service cycle in the department
- Participates actively in process improvement projects
- Ensures equipment are in optimal operational condition
- Ensure adequate supplies for efficient operations of the section
- Maintain high quality level of customer service to patients, doctors and clinic staff
- Coaching and mentoring of new/junior staff
- Any other reasonable duty that may be assigned from time to time
**Qualifications & Experience**:
- Minimum Diploma or equivalent
- Ability to work with all levels of staff and manage relationships effectively
- Able to cohesively lead the group
- Ability to read and understand financial data. Ensures cost and revenue are captured correctly and timely.
- Comprehensive knowledge of services and procedures performed in Radiology, Nuclear Medicine and Non-Invasive Laboratory as well as ability to effectively navigate radiology IT systems (SAP, RIS, PACS)
- At least 3 years in the service industry
- Microsoft Office
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