Front Office Manager

Reporting to the Director of Rooms, the incumbent shall ensure hotel guests receive a high level of customer services by ensuring all Front Office's hotel activities dovetail with other services provided by other departments. Responsibilities Overseeing the daily operations of the front office, ensuring excellent guest service, and managing the front office...

Front Office SupervisorThe Front Office Supervisor is responsible for overseeing the smooth operation of the front desk, concierge, and club lounge areas. This role involves managing daily tasks, coordinating with team members, and ensuring exceptional customer service.

**Responsibilities**: - Responsible for setting up the Front Office training tools such as job descriptions, policies and procedures, and training plans as a guideline for the Front Office operations. - Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the...

Roles & ResponsibilitiesPrimary Responsibilities:Develop, review and update of policies and procedures for Front Office operations Conduct and support on-going Training programs for Front Office personnel especially on-the-job training Ensure that the established quality standard and high level of work performance are maintained, including grooming and...

**Job Number** 23117238 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

Coordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. - Formulate and enforce all policies, procedures, rules and regulations...

Job Title: Front Office ManagerThe Front Office Manager is a key member of the hotel's management team, responsible for overseeing the smooth operation of the front office department. This role requires a high level of organizational and communication skills to ensure that guests receive exceptional service.Key Responsibilities:Direct and supervise the...

Roles & ResponsibilitiesAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Grand Hyatt Singapore is seeking a dedicated, experienced, customer service oriented professional to join the Rooms division as Front Office Manager.This position...

Job Title: Front Office ManagerDuties and Responsibilities of Front Office Manager">• The Front Office Manager serves as the representative of senior management, being the first point of contact for guests seeking to speak with a member of the management team. In handling diverse situations, the individual must employ tact and diplomacy to swiftly resolve...

Roles & ResponsibilitiesJob descriptionAs a key member of the management team, you will report directly to the General Manager and take charge of overseeing the operations of the Front Office Department, ensuring the seamless delivery of day-to-day services.Key Responsibilities:Lead and manage the daily activities of the Front Office, ensuring efficient and...