Front Office Manager

**Hotel Indigo colleagues are the people at the centre of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They...

Reporting to the Director of Rooms, the incumbent shall ensure hotel guests receive a high level of customer services by ensuring all Front Office's hotel activities dovetail with other services provided by other departments. Responsibilities Overseeing the daily operations of the front office, ensuring excellent guest service, and managing the front office...

Front Office SupervisorThe Front Office Supervisor is responsible for overseeing the smooth operation of the front desk, concierge, and club lounge areas. This role involves managing daily tasks, coordinating with team members, and ensuring exceptional customer service.

**Responsibilities**: - Responsible for setting up the Front Office training tools such as job descriptions, policies and procedures, and training plans as a guideline for the Front Office operations. - Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the...

**Job Summary** Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front Office. Services in accordance with the objectives, performance and quality standards established by the hotel. **Tasks/Responsibilities**: - Lead the Front Office Department and operation, with...

Roles & ResponsibilitiesPrimary Responsibilities:Develop, review and update of policies and procedures for Front Office operations Conduct and support on-going Training programs for Front Office personnel especially on-the-job training Ensure that the established quality standard and high level of work performance are maintained, including grooming and...

**Job Number** 23117238 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

Coordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. - Formulate and enforce all policies, procedures, rules and regulations...

**Job Descriptions** - Coordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. - Formulate and enforce all policies, procedures, rules...

Job Title: Front Office ManagerThe Front Office Manager is a key member of the hotel's management team, responsible for overseeing the smooth operation of the front office department. This role requires a high level of organizational and communication skills to ensure that guests receive exceptional service.Key Responsibilities:Direct and supervise the...