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Front Office Manager

3 weeks ago

Singapore INTER ISLAND CONSULTING PTE. LTD. Full time

**Salary range: SGD 3.5k - 5k**

**Working Location: Orchard
**Job Highlights**:
**- 5 Working Days**

**- Attractive benefits
- Responsible for the proper, efficient, and profitable functioning of the Front Office

Department.
- Prepare the long-term and short-term strategies and plan, budget and forecast for the

Hotel together with the Executive Committee.
- Develop, recommend, and advise the HM/RDM on any areas of improvements in

processes and strategies of the Hotel.
- Be proactive and resourceful in the analysis of trends and changing needs and

expectation of guests in terms of accommodations, services, and facilities.
- Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with

proper, sound yield management of room inventory.
- Ensure that the Reservation Section helps achieve the yield % goal and that it provides

the management with 3 months forecast of daily bookings.
- Ensure that the Telephone Sections handles all administrative and guest calls promptly

and in a friendly manner.
- Inspect guest rooms, public areas, lobby and other facilities periodically in order to

maintain a consistently high level of standards.
- Work with Outsource Security for efficient surveillance and proper reporting/followup

incidents.
- Coordinate with the Human Resources Department for manpower needs,

recruitment, promotion, termination etc.
- Review departmental programs to ensure development of future department heads.
- Visit all departments daily and observe routine activities.
- Undertake any other duties as may be assigned by the HM/RDM diligently and

professionally.

**Qualification & Skills**:

- Diploma holder with at least 5 years’ experience in a similar capacity
- Acute business acumen with the ability to lead teams and drive results.

Registration Number: R1216462

INTER ISLAND CONSULTING PTE LTD

(Co Reg: 201026915R / EA License: 11C3031)

be notified.