Facultative Technician

**Reinsurance Technician**

**What can you expect**:

- Work with reinsurance professionals with experience and technical knowledge within major or commercial lines of business
- Be part of a global business that works with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk
- Gain significant experience of working within a technical capacity for a broker

**What is in it for you?**
- Be part of a reputed and recognized brand in the industry by working with and learning from industry leading experts in the field
- Unprecedented opportunity to meaningfully impact our clients and make a difference
- Access to Employee Resource Groups that provide mentorship and development opportunities

**We will rely on you to**:

- Review broker placements to ensure they are in line with our current professional standards
- Manage assigned client portfolio for technical accounts and claims. Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral, and timely and accurate system entry of all assigned client activity
- Ensure assigned tasks are actioned accurately and in a timely manner ensuring Service Level Agreements (SLAs) are adhered to
- Promote, build, and maintain relationships with brokers, clients and markets
- Utilize system tools to manage all claims and technical accounts transactions and provide services in an efficient, effective, and regulatory compliant manner
- Log and process client claim notifications within strict time frame and inform markets of losses
- Review outstanding claims stats sent by markets and chase payments, review claims stats during renewals
- Create and review client documentation produced

**What you need to have**:

- Prior experience of working within a technical capacity within the reinsurance sector
- Successful management of workload; with an ability to manage expectations of clients and stakeholders
- Able to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner
- Strong communication and negotiation skills, both written and verbal
- Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint)

**What makes you stand out**:

- Highly motivated and meticulous
- Strong creative problem-solving and analytical skills
- Able to multi-task and work well under pressure
- Able to work independently as well as within a team
- Prior experience as claims/premiums technician in a reinsurance broking set-up