
Product Operation
2 days ago
1. Take the lead in local network product operation, responsible for sorting center, first mile, last mile and other main production system functions development and optimization, solving daily problems of operations system, from the demand until UAT, come up with SOP and details system functions to support operation.
2. Have certain knowledge of the whole process of local network operation, and can deeply find problems in the actual operation, coordinate with the middle and back office in China, products, technology, and operation teams to solve problems, improving transit time and delivery efficiency, as well as customer experience.
3. Be able to independently complete product design, output MRD(major requirement documents) in practical operation related system requirements and implementations;
4. Collaborate with cross-functional and cross-cultural teams to create and launch new solutions that meet customers demand and enhance network capability.
5. Track key performance indicators (KPIs) of solutions such as cost, efficiency, OTD and refine the solutions according to network situations.
6. Coordinate with various teams and come up with project plan and update process to relevant stakeholders.
**Job Requirements**
1. Bachelor's degree in Express logistics, supply chain management, or related field.
2. Minimum three years product development, operations, solution, or planning experience in logistics or supply chain.
3. Prefer system, analytical, modeling and problem-solving skills.
4. Excellent communication and interpersonal skills, fluent in Chinese and English.
5. Attention to detail and ability to work under pressure and multi-tasking environment.
6. Knowledge of project management and familiarity with any kind of system development, product operations experience.
Pay: $4,500.00 - $5,500.00 per month
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
**Experience**:
- logistics operation: 2 years (required)
Work Location: In person
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