Customer Quality Assurance Manager

2 weeks ago

Singapore REC Group Full time

COMPANY DESCRIPTION

Founded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global energy transitions. A trusted partner for customers, consumers and employees, we are “Solar’s most trusted”

DESIGNATION : Customer Quality Assurance Manager

RESPONSIBILITIES

**ROLE / JOB SUMMARY**:

- Lead a team of Quality Customer Assurance & Failure Analysis Engineers
- Work with Regional M&S to resolve Customer Complains & issues & Failure analysis.
- Monitor and track and drive improvements in quality indices such as PPM, Quality Alerts and CARs.
- Lead customer audits and visits.
- Manage energy yield center and benchmarking site to gain insights to in-field performance.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Customer Claims Resolution
- Work with regions’ Technical Product Managers to resolve field claims. This includes performing Failure Analysis and even field visits to customer sites/installations.
- Process the field claims in a timely manner for resolution.
- Warranty management by continuously developing warranty modelling and cost.
- Monitor quality indices and work to improve year and year through active programs
- Provide field performance feedback to operations and R&D so that continuous improvement can be planned. Such feedback means data analysis or analytics to gain insights to large amount of data. Working with Operations, identifying areas of improvement or solution development.
- Be the customer touch point towards the factory operations. This includes hosting customer visits and audits to drive customer assurance in the product.

QUALIFICATIONS

**REQUIRED QUALIFICATIONS AND SKILLS**:

- Bachelor/Master/Phd in Engineering, Science, Mathematics
- Knowledge of solar systems and monitoring techniques or data analytics.
- Trained & conversant in quality tools and/or quality systems in a manufacturing environment.
- Skilled in preparing/writing technical reports or technical papers.
- Ability to interface and communicate effectively with cross-functional teams as well as external stake holders and external auditors.
- Innovative towards problem solving and solution development.
- Working experience in Solar/Semiconductor/Electronics manufacturing industry is advantageous.

**ADDITIONAL ADVANTAGEOUS SKILLS**:

- Having prior work experience in Quality / Engineering and Design.
- Excellent interpersonal skills, strong belief in driving for quality and customer satisfaction.
- Prior experience in solar/ pv system’s design or construction or maintenance

  • Senior Quality Assurance Professional

    2 weeks ago

    Singapore beBeeQuality Assurance Full time $80,000 - $120,000

    Job OverviewWe seek a seasoned quality assurance professional to lead supplier quality initiatives and support operations. This role demands expertise in auditing, assessments, and technical functions related to supplier quality engineering.Design and execute comprehensive tests for suppliers to ensure compliance with quality standards.Maintain and improve...

  • Quality Assurance Executive

    1 week ago

    Singapore QUALITY MEAT PTE. LTD. Full time

    **Responsibilities**: - Work closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards - Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines - Assist to...

  • Quality Assurance Representative Engineer

    2 weeks ago

    Singapore QUALITY ASSURANCE MANAGEMENT ASIA PTE LTD Full time

    Oversee the installation of tool hookup high purity Gas/Water/Chemical systems in Semiconductor Fab. - Quality management program generation. - Monitoring of installation contractors’ activities. - Inspection and control of weld coupons. - 100% weld inspection. - UHP Welder qualification. - Overseeing material inspection (ICQ). - Witnessing/sign off on all...

  • Risk & Quality Assurance Manager

    7 days ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    **Job Description**: **Job Profile Summary**: Reporting to the Quality Assurance Lead, you are responsible for conducting quality assurance reviews, regulatory validation, continuous monitoring, and control testing to ensure that the company’s controls remain robust. - Carry out quality assurance and regulatory validation reviews for different areas of...

  • Strategic Quality Assurance Professional

    7 days ago

    Singapore beBeeQuality Assurance Full time $100,000 - $120,000

    Job Description">The Opportunity lies in partnering with a leading financial institution renowned for its strong track record of success and culture of innovation.",Manage software quality assurance functions, ensuring high-quality product delivery across internal project engineering teams and QA teams.",Collaborate with software quality assurance and...

  • Quality Assurance Manager

    2 weeks ago

    Singapore Thales Full time

    Join to apply for the Quality Assurance Manager role at Thales Join to apply for the Quality Assurance Manager role at Thales Location: Singapore, Singapore Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to...

  • Quality Assurance Manager

    7 days ago

    Singapore Thales Full time

    Join to apply for the Quality Assurance Manager role at Thales Join to apply for the Quality Assurance Manager role at Thales Location: Singapore, Singapore Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to...

  • Quality Assurance Manager

    2 weeks ago

    Singapore beBeeCompliance Full time $6,000 - $8,000

    Quality Assurance ManagerJob Description:We are seeking an experienced Quality Assurance Manager to oversee the management and maintenance of our organization's Quality Management System (QMS). The successful candidate will ensure compliance with industry and customer standards, specifically ISO9001:2015, ISO14001:2015, and IATF16949.Key...

  • Quality Assurance Manager

    2 weeks ago

    Singapore beBeeQuality Full time $6,000 - $8,000

    Job Title: Quality Assurance ProfessionalJob DescriptionThe right candidate will oversee the quality assurance department, ensuring compliance with industry standards. This position involves developing and maintaining quality control programs, conducting site inspections, and proposing initiatives to enhance the quality culture.Key Responsibilities:...

  • Quality Assurance Manager

    2 weeks ago

    Singapore beBeeQuality Full time

    Job Opportunity Overview A challenging role has emerged for a Quality Assurance Professional to join our organization. Key Responsibilities: Oversee daily quality assurance operations and ensure adherence to quality standards. Develop and maintain quality control programs. Conduct site inspections, investigate customer complaints, and follow up...