
Dental Clinic Receptionist
2 weeks ago
Guys & ladies if you are a meticulous, organized, mature, responsible with a positive attitude, team player with a cheerful personality. Proficient in English & Mandarin is a must and savvy in social media, you are the person that we are looking for to join our team.
**Job description**:
- Greet all patients, visitors and callers, giving them a warm welcome to the clinic,
creating a professional image for the clinic.
- Performs patients' registration, end day collection, appointment bookings, confirmation of patient’s appointments via WhatsApp/phone.
- To key in all treatment charges and sales of dental products in the Clinic Assist system.
- Upon completion of treatments, discharge patients by dispensing medication,
accurate payments collection and scheduling of the next appointments.
- Knowledge of CHAS and Medisave claim submissions and other Insurance Claims
to relevant channels.
- Have experiences in Insurance submission & claims.
- Responsible for updating patient’s information like uploading of X-rays, referral
letter, photos & etc.
- Prepare, call the lab(s), monitor and ensure the cases being sent and received from
the lab(s).
- Always maintain cleanliness and neatness of the clinic.
- Perform other duties assigned by the Clinic Manager.
**Requirements**:
**.**Good in Microsoft excel & words, video making & Social Media Platform.
- Good interpersonal and communication skills. Able to speak in other dialects would be a plus.
- Working Experiences in Dental Clinic Receptionist would be an advantage.
- Basic knowledge in using computers. Eg; MS office, words. Savvy in social media.
- Excellent customer service handling skills and upbeat in answering telephone calls.
- Able to work independently with minimum supervision.
- Able to multi-task and work in a fast-paced environment.
- Observe good work ethic and display good moral standards.
**Additional Information**:
- Working Hours: Mon - Fri: 8:45am - 6pm
Sat: 8:45am - 1pm.
- Applicants must be willing to work in Novena area.
- Training is provided.
- Annual & Medical Leave
- Attendance Benefits
- AWS
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