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Client Services Representative, Banking Operations
3 weeks ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Responsibilities:
- Provide day to day support to the treasury processing operation of a Top Tier Global bank.
- Address client questions and requests on a timely basis
- Provide functional support in clients' use of the system
- Defect processing, i.e. logging, recreation, unit testing of fixes
- Liaise with other teams such as Development or Technical Services as needed to troubleshoot and resolve issues
- Test and document fixes prior to client delivery
To be successful, you should have:
- Bachelor's degree with a minimum of 4 years of bank treasury operations experience / or a Masters with 2 years of experience
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Demonstrates effective time management skills with an ability to prioritize and strong attention to detail
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
