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Systems Analyst
3 weeks ago
**Responsibilities**
- Work with Front-Mid-Back-office users and IT Business Analysts as Technical Subject Matter Expert to support the project execution
- Collaborate with vendors and system integrators to participate in project tasks such as requirements validation, technical design, infrastructure setup, software development, test plan execution, data cleansing and systems migration, etc.
- Work with team members to actively assess and provide solutions in meeting functional requirements and resolve technical challenges with the solution architect and software designers.
- Post project live, the ETRM Systems Analyst would be the key on-site contact person to:
- Provide system administrative support to the local user community
- Assessment of change requests and development of solutions to these requests
- Attend to L1 system incidents & maintain user static data for trading business
- Debug system issues, devise workaround solutions, managing configuration changes.
- Work with developers as L2 support in the management of daily incidences and change requests of the ETRM and assist to develop a support model for the business with the relevant SLA metrics in the operations of the ETRM.
- Capture and raise system enhancements or bugs fixing requests/ reports to vendor support team, with monitoring and follow up requests fulfilment or bugs resolutions, then test and implement the requests and /resolutions in test environment, and later deploy to live environment.
- Devise mitigation plans to bridge immediate operations gaps.
**Requirements**:
- Diploma/Degree in Computer Science or Information Technology from a recognized institution in Singapore.
- Minimum 2-3 years’ of System Analysis & support experience in ETRM / Trading / Finance industries with substantial know-how and active participation in areas of systems deployment projects & support work.
- Technical programmer with strong learning skills and willing to explore the Oil and Gas industry.
- Systems and technical analysis work in the project delivery of a new system and its subsequent operations.
- Direct experience of major ETRMS such as ASPECT/Enuit/OPENLINK/Allegro/Triple Point, etc. would be a plus.
Please write in with a full resume, present and expected salary, contact telephone number(s) and any other relevant information to:
