Coo, Group Cio

Job ID: 30358

Location: Singapore, SG

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 29 May 2025

**Job Summary**
- Reporting to the Group Chief Information Officer (Technology & Operations), the Group CIO organisation consists of c.13,000 people (primarily across India, Singapore, Malaysia, China, Hong Kong, Korea, the US and Poland) with an annual operating and investment budget of $3.2bn (across Run and Change).- The Group CIO organisation underpins the Bank’s strategic ambition to be a technology driven, data led institution. Operating as a single federated function, it delivers resilient, scalable and innovative technology for three broad client facing franchises—Corporate & Investment Banking (CIB), Wealth & Retail Banking (WRB) and Group Functions. Key accountabilities span across technology architecture, digital enablement, engineering, cyber security, data & analytics, infrastructure, cloud, and programme governance.- This role is pivotal for ensuring the seamless operation of the Group CIO organisation, providing strategic planning and proactive execution support to the Group CIO with the goal of enhancing the efficiency, effectiveness and performance of the overall function. It will also play a direct part in determining and executing strategic initiatives that drive the Group CIO’s organisational agenda.- The role will be responsible for setting up a robust governance framework within the Group CIO organisation and is able to represent the Group CIO department in non-technical forums across the bank. This individual serves as a strategic advisor to the Group CIO office, linking the leadership team and the broader organisation.- The role holder will also have the responsibility for having an overview of all Group CIO regulatory, risk and audit topics, ensuring the function operates below risk appetite and provides consistent and quality updates to other divisional stakeholders.- The role will work in close partnership with the Group CIO Management Team (MT), other functions inside T&O, especially within the T&O COO Organisation and the different Businesses (CIB, WRB) and Functions COOs the Group CIO organisation interacts with.**Key Responsibilities**

**Strategy**
- Awareness and understanding of the Group’s Business Strategy, T&O Strategy and related strategies.
- Establish and maintain a forward-looking view of management deliverables for Group CIO and effectively leverage this information to set key meetings and committee agendas that inform and advance progress.
- Advise on, recommend and help facilitate significant strategic initiatives that advance the agenda and effectiveness of Group CIO, in partnership with key stakeholders as appropriate.
- Provide strategically aligned leadership and direction to cross-business/ function initiatives during early stages, representing and providing inputs from Group CIO organisation.
- Own and drive specific strategic initiatives required to deliver Group CIO’s organisational agenda/objectives, in collaboration with required stakeholders, such as COOs, HR, Finance, Communications, etc.
- Shape and contribute to workforce planning strategies to ensure the right capacity and skillsets of staff within the Group CIO.
- Develop and monitor the Group CIO scorecard and relevant performance metrics in conjunction with the T&O COO, which will include clear ownership and success criteria.

**Business**
- Awareness and understanding of the wider business, economic and market environment in which the group operates.
- Influence the Group CIO delivery responses and solutions to critical business problems.
- Ensures the Group CIO team delivers their objectives against the T&O and Business agenda and drives continuous improvements of the team’s ways of working.
- Foster collaboration and alignment within/across teams, by building alliances across senior stakeholders and deepening business/function’s stakeholder relationships, including (but not limited to): T&O COO, T&O MTs, Transformation, Finance, HR, Communications, enabling efficient and effective execution of group CIO agenda.
- Represent Group CIO function at relevant working groups / MT meetings, as required.

**Risk Management**
- Oversee Risk & Audit governance and ongoing events (Obsolescence, Resilience, Compliance and remediation programmes) within the Group CIO function.
- Understand risk and control environment within the team, main risks facing the governance, regulatory and performance agenda for the Group CIO and the role each individual plays in managing them.
- Identify key issues and initiate efforts to assess and drive resolution, working in collaboration with the T&O COO organisation and the CIO management team.
- Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant committees and forums.
- Balances business