
IT System Administrator Apac
4 days ago
**Job Title: IT System Administrator APAC**
**Summary**:
**Key Responsibilities**:
- **Helpdesk & Desktop Support**: Provide end-user support globally, with a focus on CECO Asia-Pacific offices, including PC configuration, peripheral management, and VOIP support.
- **Cloud Infrastructure Management**: Work as part of a team that administers and maintains Microsoft Azure and M365 environments, including cloud networking (e.g., Azure VNETs, VPNs, ExpressRoute).
- **Server & Network Administration**: Oversee the administration of Windows/Linux servers, Active Directory, and network services such as DNS, FTP, and web servers.
- **Vendor & Project Management**: Collaborate with third-party vendors and consultants for system upgrades, new installations, and troubleshooting.
- **Security & Compliance**: Ensure adherence to IT security standards, data protection policies, and regulatory requirements across cloud and on-premises systems.
- **Performance Tuning**: Proactively identify and resolve system performance issues related to network availability, utilization, and latency.
- **Cross-Platform Expertise**: Integrate cloud services with existing infrastructure, endpoint management, and virtual desktop environments.
- **Bilingual Support**: Communicate effectively in both English and Chinese to provide seamless support across regions.
- **Documentation & Reporting**: Maintain asset tracking, technical documentation, and respond to audit requests as required.
- **Travel**: May require up to 20% travel across regions for system setup and troubleshooting.
**Required Skills**:
- Experience managing hybrid IT environments (on-premises + cloud).
- Proficiency in Windows and Linux server administration, and Active Directory.
- Strong knowledge of cloud services (Azure, M365), PowerShell scripting, and cloud networking.
- Experience with endpoint management tools (e.g., Microsoft Endpoint Manager).
- Knowledge of network security and compliance standards.
- Fluent in **English and Chinese **(Mandarin), with strong communication skills for support in both languages.
- Strong problem-solving skills, able to work independently in a global, fast-paced environment.
**Education and Experience**:
- Bachelor’s degree in computer science or related field.
- Minimum 5 years of experience in IT system administration, including cloud infrastructure management.
- **Preferred Certifications**: AZ-104 Azure Administrator, M365, or relevant cloud certifications.
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