Service Crew

1 week ago

Singapore Kopitiam Investment Pte Ltd Full time

COMPANY DESCRIPTION
NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

DESIGNATION : Service Crew - Halocha Butik Batok West (rotating shift)

RESPONSIBILITIES
**OVERVIEW**:
The _Service Crew, HALOCha_ is an important role to support the day-to-day F&B operations.

The key responsibilities will include preparing meals according to a prescribed system, preparing ingredients, adhering to the in-store menu, serving guidelines and following food health and safety procedures. Other duties include cooking, cleaning, assist other co-workers and deliver food in a fast-paced environment. Work will include operating a deep fryer, traditional gas stove, or fryer to kitchen electrical appliances.

You will work very closely with the Stall Supervisor or In-charged to operate and grow the stall operations..

**KEY RESPONSIBILITIES**:
Food Preparation
- Prepare food ingredients & meals as directed
- Perform frying of deep fried & pan-fried food items
- Perform steaming of dim sum items
- Prepare and concoct various recipe builds of boba tea (bubble tea)
- Set-up relevant stations for service hours & post service hours
- Communicate with expeditor/cashier on finished product
- Able to work independently during preparation hours

Quality Assurance
- Adhere to prescribe menu & serving guidelines such as food portioning & presentation
- Ensure the food quality standard for dine-in, delivery and take-away are consistent and of the highest serving quality
- Adhere strictly to food safety & hygiene practices and support kitchen equipment maintenance

Cashiering
- Take food orders from customers accurately and with a positive attitude
- Key in customer’s orders into POS
- Engage with customers in a friendly manner
- Good knowledge of the menu, with the ability to make suggestions
- Ensure customer receives their meals and take action to correct any issues
- Collect payments or proceeds from customers (accurately)
- Receive and fulfill delivery orders

Others
- Sanitizing of workstations
- IT literate & mobile internet savvy
- Willing and able to operate mobile devices like 3rd party delivery platform gadget (eg Foodpanda)
- Assist in monthly inventory count

QUALIFICATIONS
- At least one (1) year of F&B stall operating experience is required
- Some food preparation and cashieing preferred
- Knowledge of food safety & hygiene practices & Singapore Food Agency (SFA) regulations
- A team player
- IT literate & mobile internet savvy

OTHER INFORMATION
Location: Bukit Batok West

Whats app/call
- 81880535 for immediate interview

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