Shipping Co-ordinator
2 weeks ago
Attend to customers’ enquiries, concerns and issues on freight services;
- Process orders from customers and prepare shipping documents;
- Prepare billing to customers;
- Arrange custom clearance and declare permits;
- Arrange the trucking and collection of cargo, if the customer requires this service;
- Ensure all cargoes are sent in good condition and any damages shall be reverted to customers immediately;
- Verify vendor’s invoice and close files;
- Pass down whole set of consol file (carrier arrival notice / payment voucher / agent bill / indemnity letter & tally sheet / invoices);
- Call carrier for exchange rate and arrival date;
- Fax arrival notice to individual customer with the container no. / seal no. / exchange rate / vessel arrival date / cargo details / house B/L;
- Complete all the arrival notice and delivery order within 2 days before vessel arrives, fax the HB/L cum arrival notice to customer as you finished;
- If customer can’t make payment and exchange d/o in time, need to send a reminder and follow by a phone call to check with consignee whether facing any problem and at the same time will feedback to overseas agent;
- Surrender Master & Carrier B/L in order to truck out the container within free demurrage period;
- Prepare agent invoice for any freight collect shipment and debit note( if any) ocean freight collect on behalf from agent at origin;
- Make payment to carrier before vessel arrives and surrender Master B/L.
**Requirements**:
- Proficient in Microsoft words & excel.
- Responsible working attitude
- Able to work in a fast pace environment.
- Transport provided at pick-up point at Jurong Eat MRT.
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