Payroll Associate Analyst

Job Category

Finance

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

As a Payroll Associate Analyst, you will be responsible for managing and overseeing payroll processes across APAC for our company. You will ensure accurate and timely payroll processing while adhering to local regulations, company policies, and best practices. Your role will involve collaborating with internal stakeholders, external vendors, and governmental agencies to address payroll-related matters efficiently.

**Key Responsibilities**:
**Payroll Processing**:

- Manage end-to-end payroll operations for assigned APAC countries.
- Validate payroll inputs such as new hires, terminations, bonuses, leaves, and other adjustments.
- Ensure payrolls are processed accurately and on schedule in compliance with statutory and internal requirements.

**Compliance & Reporting**:

- Ensure payroll practices comply with local labor laws, social security, tax, and statutory requirements in each country.
- Prepare and review monthly, quarterly, and year-end payroll reports and reconciliations.
- Assist with audits and statutory filings.

**Vendor & Stakeholder Management**:

- Work closely with local payroll vendors to ensure service quality and timely delivery.
- Act as the point of contact between external vendors, Finance, and HR teams regarding payroll matters.
- Manage SLAs and ensure proper documentation of processes and issues.

**Continuous Improvement**:

- Identify and implement process improvements and automation opportunities in payroll operations.
- Support regional payroll projects and standardisation initiatives.
- Employee Support:

- Respond to employee inquiries related to payroll, payslips, and tax documentation in a timely and professional manner.

**Qualifications and Skills Required**:

- Proven Payroll experience, preferably with multi-country exposure in the APAC region.
- Strong understanding of local payroll legislation, tax, and statutory requirements in at least 2-3 APAC countries.
- Experience working with outsourced payroll providers (e.g., ADP, PWC, or regional equivalents).
- Proficiency in Microsoft Excel and payroll/HRIS systems (e.g., Workday).
- High attention to detail, strong analytical skills, and a commitment to confidentiality.
- Excellent communication skills in English; proficiency in any local ASEAN language is a plus.
- Ability to work independently and manage multiple deadlines across time zones.

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