IT Technologist
2 weeks ago
We are looking for an open-minded, communicative and technically competent IT specialist to strengthen our regional IT delivery team, which offers our user community competent advice on various IT topics.
You will also take part and support challenging IT projects like renewal of Technology and integrating new Services.
**Who is Hilti?**:
If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and first-rate service. With 30,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.
**What does the role involve?**:
In your role as IT specialist, you are responsible for troubleshooting, configuring, maintaining and managing assets on all end-user devices. Furthermore, you are responsible for gain the best possible user experience while handling different IT cases. You will participate in projects and take technical responsibility in IT themes.
**Hilti ranks 11 on this year’s Worlds Best Workplaces by Great Place to Work®.**
**What do we offer?**:
We’ll give you what you need to excel in your role, including ongoing training from the start. Your responsibilities will be great and, with them, we'll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
Show us what you’re made of and we’ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
On top of these, we have a thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.
**Why should you apply?**:
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
**What you need is**:
- Completed IT education or technical vocational training with further education in the field of computer science
- Ideally you have a proven track record in developing of around 3-5 years preferably in a similar support role
- You are a team player and are resilient in terms of workload
- Hands-on mentality best describes you
- You have experience in IT projects and guiding the business in implementing their desired IT solutions.
- Deep knowledge of Windows 10 operating systems, Active Directory, Microsoft Office Suite / Office 365, Share Point and OneDrive
- Familiar with video conferencing systems and other audio / video devices and technologies
- Ability to perform complex troubleshooting of IT devices (laptops, tablets, cell phones, printers, etc.)
- Knowledge of industry standard service desk processes and procedures
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