Assistant Lead Engineer

2 weeks ago

Serangoon, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:
**System Administration Processes**
- Plan, design, perform day-to-day backup operation, maintenance, and advanced troubleshooting of systems
- Align backup administration with overall strategic IT service direction and business needs
- Be able to independently perform backup implementation and troubleshooting for different types of OS, Databases and Applications
- Participate and support in DR exercises to ensure DR readiness
- Plan and track budgets for maintenance, new implementation, technology refresh of backup devices
- Perform business case justifications and cost/benefit analyses for spending and initiatives
- Manage and support internal and external auditors for backup operation audits
- Anticipate internal and/or external business challenges and/or regulatory issues
- Develop policies, procedures, and controls to ensure efficient backup and restoration process is in place
- Be open and willing to perform cross-team training and support beyond backup infrastructure support

**Develop New Systems**
- Partner with stakeholders to recommend innovative and automated approaches for backup administration and operation
- Recommend and define systems requirements for new technology implementations to improve the efficiency, cost effectiveness and automation of processes whenever possible.
- Lead and perform Proof-of-Concept (PoC) of new technologies and devices
- Perform capacity planning and forecasting, work closely with various teams on their backup requirements and incorporate their requirements to the backup infrastructure
- Support backup implementation for users’ new projects and requirements

**Optimize and Fine-Tune Systems Performance**
- Recommend processed, product or service improvements, resource optimization and cost savings
- Oversee hardware, software and firmware upgrades and patch management
- Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
- Monitor System performance and do capacity planning & performance tuning to optimize System performance, operations and better utilization of IT hardware resources.
- Regularly review and revise of backup Disaster Recovery (DR) solutions and procedures, and exercise & practice DR

**IT Operations and Planning**
- Plan and prepare annual budget for Backup infrastructure projects, technology refresh, maintenance & support renewal and manpower requirement.
- Implement Technology Refresh of systems and equipment
- Manage incident, problem and change management and service requests
- Manage the vendor and vendor selection process (calling for proposals, evaluation and awarding of tenders, etc.).
- Provide primary maintenance standby support.
- Manage projects and vendors for new implementations as well as support & maintenance of backup infrastructure

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