Administrative Associate, Allied Health
2 weeks ago
**About Us**:
**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.
You will be responsible for providing administrative support to the Allied Health Department
**Customer Service Review for Residential Care Allied Health**
- Extract, consolidate, and analyze client feedback from various sources.
- Follow-up with clients’ feedback as required.
**Training Schedules for Residential Care Allied Health**
- Gather training calendars from different vendors and input them in the internal calendar
- Liaise with HR training in charge to onboard new courses and trainees.
- Follow-up with staff on administrative and logistics for applied courses.
- Coordinate and tidy up nurse training schedules
**Data Collection and Analytics for Residential Care Allied Health**
- ** **Consolidating and managing data for dashboarding.
**Project Management for Residential Care Allied Health**
- Supports Project Leads in monitoring timeline, data gathering, and presentation
**Others**
- Support all Nursing Homes with any referrals for DRC
- Perform regular administrative audits on users and system accounts.
- Assist in organizing meetings (physical and virtual) and perform minute taking for Residential Care Allied Health
- Raise Purchase Requisitions and verify Invoices / Delivery Orders for the issue of payments for Residential Care Allied Health
- Any other duties as assigned by the Lead, Residential Care Allied Health.
**Qualifications**:
- Diploma
- 1 - 2 years of administrative experience.
- IT savvy and good knowledge of G-suite, e.g. Slides, Sheets, Docs.
- Have good organizational skills with an ability to work well under pressure.
- Ability to maintain confidential information and possess a high level of integrity
- Team player with good interpersonal and negotiating skills.
- Able to work independently with different business units and deliver under a tight timeline professionally
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