**About Lumen**

**The Role**:

- Lead APAC key projects/initiatives to deliver tangible business outcomes through program management
- Design, develop, implement and lead key initiative or improvement efforts influences regional & global cross-functional efforts
- Responsible for driving process improvement at a strategic domain or value stream level
- Responsible for the development, implementation, administration and measurement of unified process improvement initiatives
- Manage, lead, mentor, and inspire a team of program & process resources.

**The Main Responsibilities**:

- Work closely with project/executive sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
- Provide APAC leadership and global functional leaders with status reports, feedback and trend analysis as well as early warning indicators regarding projects at risk
- Regular communication and interaction with multiple layers of Lumen up to and including to the leadership layer to influence outcome and/or achieve end goals
- Analyze, define, own and enhance existing processes, including the definition of process owners, metrics and roadmap of key gaps and improvement areas
- Identify and implement process improvement and execute on continuous process improvements through metrics and scorecard reporting
- Lead and mentor process owners and stakeholders in process documentation and process improvement methodology
- Utilize Kaizen / Lean training to facilitate ongoing process improvement events at the regional level
- Lead the region into a process-driven, team oriented culture that embraces continuous improvement
- Bachelor’s Degree in a related field (Business, Math, Finance, Engineering and etc.)
- At least 10 years’ of experience in a program management, business process or similar experience with prior people management leadership experience including recruitment, on/off-boarding, goal setting, and performance management
- Demonstrate excellent organizational skills and ability to influence and collaborate with global functions/stakeholders
- Exceptional interpersonal skills in facilitation of change management to ensure smooth implementation of innovation and standardization
- Curiosity and willingness to not only solve business problems and provide visibility across all aspects of the business to business & process owners to make informed decisions
- Exceptional analytical skill, problem solving and business acumen
- Adopt to a fast pace and evolving environment, a high comfort level with dynamically shifting priorities
- Certified in programs such as PMP, BPM, Lean, Six Sigma
- Proficient with Microsoft Office Suite (Excel, Word, Power Point)

**What to Expect Next**:
Requisition #: 330068

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer