Associate, It, Application Analyst
6 days ago
Company Description
About MUFG Investor Services:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.
Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.
LI-Hybrid
**Job Description**:
**You Will**:
- Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations.
- Document processes, procedures and policies as required for appropriate governance of platforms.
- Adhere to and support the MUFG Change Management processes.
- Document business user procedures and support user training.
- Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions.
- Participate in co-ordination and implementation of new platform releases with business users.
- Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
- Support the business in Business Continuity and Disaster Recovery initiatives.
**Qualifications**:
**You Have**:
- A college degree in Business or IT related field of study or equivalent.
- An understanding of Application/Database infrastructure setup and management
**Preferred**
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
- Experience in technical writing/documentation skills.
- Experience in creating test scripts and methodologies, as well as implementing and executing test scripts.
Additional Information
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.
MUFG is an equal opportunity employer.
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