Enterprise Architect

We want Enterprise Architects to join our team.

**Key Roles and Responsibilities**:

- Lead the design of complex managed service solutions by driving Solutions teams, to provide client solutions that support client business outcomes, integrating technology & service design across multiple domains, delivery units, or geographies.
Work closely with the sales team to participate in and proactively drive the presales process with clients. This may include conducting meetings, writing proposals, proposing solutions, and delivering presentations.
Shares responsibility for win strategy, is responsible for translating clients’ business strategy and desired business outcomes into an IT strategy/roadmap, positioning our end-to-end portfolio with a focus on landing a service-related solution, and end-to-end solution design.
Lead the large complex solution design with clients and lead/support the internal service and technical teams to enable business outcome and requirements mapping.
Deepen partnership relationships with client key stakeholders, building new relationships and deepening service knowledge, especially with clients with a services-related outcome.
Contribute to the knowledge base of NTT’s development and services by sharing best practices with internal teams and clients.
Use understanding of the client’s business, industry practices, and breadth of knowledge on the full solution portfolio and consulting to personalize the solution in line with the client’s SLA, KPI, and measured need.
Lead design authority for business, technical, resource, transitional, delivery models, and deliverables.
Develop business case and end-to-end roadmap to optimize IT Operations and Measured Business Value across multiple solution areas.
Centralize all cost model inputs into commercial led.
Coach/mentor leadership to engage with other team members and act as advisor and decision-maker in solution design situations.
Interpret, influence, and develop IT strategies, as well as implement the execution of the strategies
Balance proven and industry-standard solutions against the need to disrupt and innovate
Develop As-Is, Vision and To Be service architectures, identify gaps and develop transition roadmaps
Develop both strategic and solution architecture using the Enterprise Architecture domain abstraction
Design and implement full solutions including Services Portfolios and Lifecycle Management solutions.
Synthesize current and future technology trends with client strategic imperatives to create compelling value-driven solutions for clients.
Define organizational structure, capabilities, processes, and business functions.
**Knowledge, skills, and attributes**:
Have a broad level of knowledge across Enterprise Architecture, Managed Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies
Understand, influence, and design organization structures, capabilities, processes, and operating models
Understand how technology solutions are influenced and affected by various business scenarios
Ability to take the service schedules and SLA developed through the value proposition development phase, develop them to contract quality, and deliver them for inclusion in the schedules of the master services agreement.
Ability to develop a service transformation architecture to deliver the transformation business, investments, activities, deliverables, schedules, and risks across all service delivery.
Define organizational service and product catalogs or acts as a formal interface to the product organization, producing formalized inputs for product evolution
**Academic Qualifications and Certifications**:

- Tertiary level - bachelor’s with moderate experience; or post-graduate degree with little to no experience in a consulting capacity
Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA,.); preference in TOGAF, additional SOA will be considered as an asset
Certification and working knowledge of IT Service Management methodologies (ITIL, COBIT, etc.)
Scaled Agile certification advantageous
**Experience required**:

- Demonstrable experience in a consulting and IT role within a large scale (preferably multi-national) technology services environment
A good understanding of the vast range of IT operations
Significant skills in a wide variety of Enterprise Application and Process, IT Services in Networking, Datacentre, Communications (including Contact Centre), Security, End-User Computing and Digital Business Solutions
Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management and the ability to recognize opportunities for future business within an account
Proven experience in integrating the solution for the project with the business domain, enterprise concerns, industry standards, established patterns, and best practices
Business developm