Principal, Enterprise Architect

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**Role Overview**

As an Enterprise Architect, you will play a pivotal role in driving business transformation and delivering exceptional customer success through strategic use of Salesforce technologies. You will serve as a trusted technology and transformation advisor to some of the largest and most complex enterprise customers in the region. Our Enterprise Architects partner closely with clients to align their business priorities with technology roadmaps, guiding them on their digital transformation journey using the Salesforce platform. We proudly embody the Salesforce values**:Trust, Customer Success, Innovation, Giving Back, Equality, Wellness, and Transparency**.

**Your Responsibilities**:We are seeking experienced Digital Transformation Enterprise Architects to join our team. You will be embedded with key customers as a strategic advisor, delivering enterprise-level insights and guiding them across the Salesforce solution portfolio. This role requires a thought leader with deep curiosity for technology and broad industry expertise—someone who can look beyond the Salesforce platform and connect deeply with each client’s environment and strategic goals.

**Your Impact**:With the support of a comprehensive onboarding program—including certifications and internal enablement—you will quickly become a trusted Salesforce expert. As a successful Enterprise Architect, you will:

- Serve as a trusted technology advisor to some of the most significant companies in the region.
- Demonstrate and deepen your technical expertise through impactful conversations at the C-suite and all organizational levels.
- Build strong, trust-based relationships with key sponsors, stakeholders, and team members.
- Shape and influence digital roadmaps and transformation programs by bringing in industry-leading innovations and technology trends.
- Mentor and influence diverse teams, including customers, partners, and internal stakeholders.
- Contribute to broader organizational goals by building strong relationships with both internal and external partners.

**Basic Requirements**:

- A genuine passion for business transformation through technology.
- Deep understanding of and responsiveness to customer needs, with a strong commitment to their success.
- Proven experience delivering enterprise solutions (especially those involving stakeholder lifecycle management) within major software domains (e.g., CRM, Data, AI).
- Ability to operate independently and thrive in a distributed, collaborative environment.
- Outstanding interpersonal, communication, and stakeholder management skills.
- Demonstrated ability to rapidly learn new technologies.
- Strong skills in content creation, facilitation, and executive-level presentations.
- Bachelor’s degree in a technical field, or equivalent combination of education, training, and experience

**Preferred Qualifications**:

- Architectural experience across a broad range of technologies including CRM, Data, AI, Integration, and Middleware.
- Background in enterprise consulting and experience leading complex technology implementations.
- Strong ability to build and maintain trusted relationships with C-level stakeholders.
- Hands-on experience designing and delivering enterprise solutions on the Salesforce Platform.
- Deep industry knowledge in one or more of the following: Financial Services, Telecommunications, Public Sector, Travel & Hospitality, Retail, etc.
- Willingness to travel up to 50%.

Accommodations

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiri