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Senior Engineering Manager

3 weeks ago

Singapore Circles.Life Full time

**Job Title: Senior Engineering Manager**

**About Us**:
Circles.Life is Asia's first and most successful digital telco and we are on a mission to re-imagine the mobile experience for the digital consumer and disrupt the multi-trillion dollar industry. We launched our services in Singapore in 2016, and have since expanded to Australia, Taiwan, Indonesia and Japan. We are leading the market in innovation, customer satisfaction and growth.

Circles.Life is not just Your digital telco provider. Since our launch, we revolutionised the telco industry by seamlessly integrating both telco and digital lifestyle services on our Circles-X OS platform. Over the past years, we have captured more than 5% market share in Singapore, launched in Australia and Taiwan while attaining record breaking CSAT and NPS (+50). We were voted the Top Employer in Digital Telco and also became an accredited winner in showcasing excellence in workplace culture in 2019.

It now employs 400+ people over 5 APAC offices. It is the portfolio company of Warburg Pincus and Sequoia

Notable accolades from past years include: Top 5 most loved Singapore brands (2nd year running)
- YouGov Customer's Choice; Top Telco for Customer Service
- Seedly; and Top Employer
- Influential Brands (2019)

If the answer is YES, read on to find out more

**Job description**:
We are looking for a **Senior Engineering Manager** who will be responsible for leading a team of high performing software engineers.

**As a key member of our team, your responsibilities include**:

- Leading and working closely with other Engineers to develop the best technical design and strategy
- Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality.
- Proactively monitor and manage the progress of the deliverables, identify risks and eliminate the roadblocks
- Establishing various best practices for software development (eg. documentation, testing), and encouraging their adoption with the team and organisation.
- Collaborating with other non-technical stakeholders of the business which includes Product Managers, Designers, Marketing etc.
- Mentoring an excellent team of talented engineers and working with Engineering leadership to coach and upskill junior developers.
- Mentoring an excellent team of talented engineers and working with them to remove any roadblocks
- Conducting performance reviews and defining each individual's career paths to help developers grow within the organisation
- Proactive resource planning to achieve a smooth delivery and get the hiring done on time with the help of TA teams
- Work closely with the engineering partners to align and onboard the contractors on time to manage and achieve delivery targets

**Required Qualifications**:

- Degree / Masters in Computer Science, Software Engineering or equivalent
- At least 12 years' of hands-on coding experience and passion with a track record of handling various deliveries, of which 3 years are relevant Engineering Management/ Leadership experience
- Strong design and architectural experience in building various highly-scalable and highly-available cloud-based web apps (millions of consumers)
- Strong understanding of the SDLC Activities which include Analysis, Design, Development, Testing, Deployment and Post-Production Support.
- Strong people management skills to lead and build a high-performing team
- Experience in Product Management or collaborating with Product teams and Managers
- Excellent analytic, problem-solving, oral and written communication skills with the ability to thrive in a high performance team

**Preferred Qualifications**:

- Comfortable in a startup environment - we're fast-paced, self-motivated, and determined to change the industry
- Experience in product-based / hyper-growth environment highly advantageous
- Working knowledge in Domain Driven Development and modeling complex business domains would be an advantage
- Experience in MicroServices based development
- Experience working in an Agile environment, including practices like Continuous Integration and Delivery (CI/CD) and Test-Driven Development.
- Experience working as part of and directing geographically dispersed, diverse, and virtual teams
- Strong preference for people with significant hands-on expertise in one or more of these software stack
- Backend: GoLang, Node.JS or similar stacks
- Frontend: Modern Javascript, React, Redux, HTML and CSS or similar stacks
- Mobile: Swift/Objective-C, Java/Kotlin or cross platform development such as Flutter, React Native, Ionic
- Telco Business Support Systems: Oracle stack (BRM version 7.5 onwards/ECE/PCRF/OCOMC), and experience solutioning through major industry standard (eg. eTOM, SID, TAM, ITIL, OSS/j,TM Forum)
- Familiarity with UX principles for creating delightful Customer Experiences

**What's on offer**:
Circles.Life provides a great environment and platform for employees to build their career. In this role, you can