
Claims Specialist, P&C
1 week ago
The primary objective of this position is to manage all aspects of property claims and responsible for managing TPA for Work Injury Compensation claims. Resolving of claims within prescribed authority in the most effective, efficient way while delivering a customer-centric claims service.
Role and responsibilities
Proactively manage claims
Reviewing and analyzing policy coverage
Ensure adequacy of reserve, conduct on time file review and resolution
Evaluate and negotiate the resolution of claims ensuring cost effective outcome
Identifying potential fraud, risk management and recovery
Managing client’s expectation both internal and external
Managing TPA service level and quality of work
Taking responsibility for ad-hoc projects
Skills and Experience
Knowledge in P&C claims handling.
Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
Excellent customer service.
Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.
Ability to support the team claim handlers as required.
**Qualifications**:
Relevant Experience
Preferably with at least 2-3 years of relevant experience in handling property & casualty claims, including WIC claims
Education
Diploma / Degree / Professional certificates in the relevant discipline
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