Clinic Assistance

1 week ago


Singapore SN ORTHOPAEDICS PTE. LTD. Full time

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

**Job Scope includes and is not limited to:
Receptionist Duties:

- Answer telephone calls, and schedule patient appointments Answer queries about the clinic.

Administrative Duties:

- Obtain, key and maintain patient data records
- Provide clear guidance on basic clinical procedures
- Assist in patient health insurance claims process
- Assist in online billing system and claiming for panel insurances
- Manage internal and external communications
- Arrange hospital admission, laboratory, and imaging services when required
- Assist in the mediation process between patients and healthcare providers
- Manage the clinic's inventory count and assist to order stock and supplies when low.
- Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

- Dispensing of medications
- Financial counselling
- Chaperone/Accompany the Doctor during consultation when required
- Ensure the safety and cleanliness of the premises and consultation rooms
- Sterilize medical equipment and sanitize designated areas.

**Job Requirements**:

- Minimum O'Levels or equivalent
- Relevant experience in clinic / healthcare setting preferred.
- Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
- Excellent written and verbal communication skills.
- Excellent organizational skills to ensure that quality services are provided.
- Computer literate/savvy
- Able to work on weekends


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