General Manager

2 weeks ago

Singapore ConnectOne Full time

**REFERRAL REWARD: SGD$500**

Our client is a respected law firm known for its professionalism, longstanding client relationships, and collaborative work culture. As the firm continues to evolve, it is seeking a capable and hands-on General Manager (GM) to lead its core operations, ensuring the firm runs smoothly and efficiently behind the scenes.

The General Manager will oversee **HR, administration, marketing, and general operations**, crucial in maintaining day-to-day operational effectiveness. The GM will be a strong people manager and a proactive problem solver, with a knack for building processes and aligning multiple stakeholders.

**RESPONSIBILITIES**

**Operational Oversight**
- Oversee general administration and office management, ensuring daily operational needs are met.
- Supervise the firm’s secretarial pool, front-of-house team, and pantry staff.
- Maintain and improve systems for matter management, document flow, and internal service delivery.

**HR Leadership**
- Lead the HR Manager and support recruitment, onboarding, staff performance, and professional development processes.
- Help shape and sustain a positive, inclusive, and high-performance workplace culture.
- Ensure HR practices align with firm values and legal/regulatory requirements.

**Marketing Coordination**
- Provide oversight and strategic guidance to the Marketing Manager, ensuring alignment between the firm’s business goals and its marketing initiatives.
- Coordinate cross-functional efforts for events, branding, and communications.

**Process & Stakeholder Management**
- Identify and implement improvements in internal workflows and coordination between departments.
- Support practice leaders and partners with operational needs, acting as a key liaison to non-legal functions.
- Prepare and monitor an annual operating budget (excluding finance function)

**REQUIREMENTS**
- Strong **stakeholder management** across both professional and support teams
- Proven **process builder** with experience standardising and improving internal systems
- High attention to detail and operational follow-through
- Discreet, professional, and able to handle confidential matters with integrity
- Preferred Background- Experience in a **law firm** or **professional services firm** is highly desirable
- Prior experience in an **operations** or **general management** role
- Comfortable managing diverse teams across functions (HR, admin, marketing)

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