Officer - Service Support

1 week ago

Singapore TOUCH COMMUNITY SERVICES LIMITED Full time

**Key Responsibilities**:

- **Frontline Customer Service**:Provide support via telephone and attend to walk-in clients.
- **Inventory and Equipment Management**:Monitor inventory levels and ensure proper maintenance of office equipment.
- **Facility Maintenance**:Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.
- **Financial Administration**:Prepare and process payment vouchers for centre-related expenses.
- **Administrative Support**:Handle other administrative tasks as required to support the Centre's daily operations.

**Administrative Support for Home Care Services**
- **Referral Processing**:Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public. Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.
- **System Updates**:Maintain and update referral statuses in both the AIC and in-house systems. Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.
- **Appointment Scheduling**:Coordinate home visit appointments between locum doctors and clients.
- **Other**Duties**:Perform other tasks as assigned to support the efficient operation of home care services.

**Fees Collection**
- **Collaborate with Social Workers**:Partner with social workers to conduct financial assessments for fee waivers when necessary Locum doctor and clients for home visit.

**Essential Skills and Qualifications**:

- Diploma in any discipline
- Preferably with experience in health care or community care settings.

**Core Competencies and Attributes**:

- MSOffice 365.
- Effective conversation in mandarin and dialects.
- Good interpersonal and communication skills.
- Good problem-solving skills.
- Ability to see process gaps and put in place processes.
- Team player

  • Customer Service Support

    6 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...

  • Customer Service Officer

    18 hours ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Office of Student Support

    2 weeks ago

    Singapore Public Service Division Full time $90,000 - $120,000 per year

    [What the role is][What the role is]The School Counsellor (Manager / Senior Manager) who coordinates the counselling service and manages the Student Care Centre, leads a team of counsellors, works with staff, students, parents, external professionals and community agencies, to provide quality school counselling support for students' mental health and...

  • Customer Service Support

    19 hours ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

  • Customer Service Support

    2 weeks ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

  • Support Services Officer

    20 hours ago

    Singapore beBeeAdministrative Full time

    Job Title: Support Services OfficerThe role of Support Services Officer is to provide administrative support to the legal team. Key responsibilities include conducting property searches, preparing and submitting documents, and managing case files.As a Support Services Officer, you will be responsible for ensuring the smooth operation of our office. This...

  • Office of Organisation and Service Excellence

    2 days ago

    Singapore Public Service Division Full time $90,000 - $120,000 per year

    [What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

  • Service Associate

    2 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    To provide quality frontline services to clients and their caregivers. Core duties include patient registration, scheduling of services and transport, medical records management, and collection of payments. Sees to front-line patient relations and takes on responsibilities to assist in care delivery. **Responsibilities**: - Manage registration of...

  • Compliance Officer

    7 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...

  • Customer Service Support

    2 days ago

    Singapore Aetos Support Services Pte. Ltd. Full time

    **About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...