Customer Service Representative

2 days ago

Singapore Tiger Brokers (Singapore) Pte Ltd Full time

**About the Company**

Tiger Brokers is a leading global online broker that uses its next generation cutting edge proprietary technology to enable clients to trade a wide range of securities across multiple global markets and currencies. Additionally, we are listed on the NASDAQ under the ticker TIGR. With offices in Singapore, New York, Beijing, Auckland, and Sydney and with over 800 employees, Tiger Brokers aims to continue our rapid growth and expanding our innovative platforms towards providing more services and products to our customers.

**1.** **Customer Inquiries & Support**

**2. Customer Relationship Management**

Develop and maintain relationships with overseas clients by identifying their needs, providingtimely feedback, and driving process improvements.

Address customer complaints, collaborate with internal teams to resolve issues, and enhance overall customer satisfaction.

**3.** **Customer Education & Retention**

Deliver basic investment knowledge to designated client groups.

Conduct regular follow-ups to enhance customer retention, engagement, and satisfaction.

**Job Requirements**

**1.** **Education & Experience**

A Bachelor’s degree or higher (any major is acceptable); prior experience in the financial industry or customer service is advantageous, although recent graduates are encouraged to apply.

**2.** **Language Proficiency**

Fluency in both English and Chinese (spoken and written), with either language capable of serving as the primary working language. You are required to work closely with stakeholders based in China.

**3.** **Soft Skills**

A strong service-oriented mindset and excellent communication and coordination skills to manage daily inquiries efficiently.

Proficiency in Microsoft Office

**4. Others**

Willingness to work in rotating shifts, including morning, afternoon, and evening shifts.

  • Customer Service Representative

    1 day ago

    Singapore beBeeCustomerService Full time $2,200 - $2,600

    Customer Service Representative JobWe are seeking a highly skilled and dedicated customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to clients through various communication channels.

  • Customer Service Representative

    2 days ago

    Singapore beBeeCommunication Full time $18,000 - $24,000

    Customer Service RepresentativeWe are seeking a detail-oriented and organized Customer Service Representative to join our team.Job Description:As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will provide excellent customer service, communicate...

  • Sales Customer Service Representative

    1 week ago

    Singapore FAR EAST SERVICE CENTRE PTE. LTD. Full time

    **Transport Allowance, Phone Allowance, Performance Bonus, High Commission Job Responsibilities: - Develop and maintain strong relationships with customers by understanding their needs, addressing inquiries, and providing personalized assistance. - Acquire in-depth knowledge of our products and services to effectively communicate features, benefits, and...

  • Customer Service Representative

    2 days ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. This key role is responsible for delivering high-quality service and ensuring customer satisfaction.

  • Customer Service Representative

    1 week ago

    Singapore beBeecustomer Full time $4,000 - $6,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

  • Customer Service Representative

    6 days ago

    Singapore beBeeCustomerService Full time $4,500 - $6,000

    Job Title: Customer Service RepresentativeWe are seeking a customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

  • Customer Service Representative

    3 days ago

    Singapore beBeeCustomerService Full time $2,500 - $4,500

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers and will be responsible for providing exceptional service and support.

  • Customer Service Representative

    2 weeks ago

    Singapore beBeeService Full time $1,800 - $2,500

    Customer Service RepresentativeWe are seeking a highly skilled and passionate individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience.

  • Customer Service Representative

    6 days ago

    Singapore beBeeCustomerService Full time $2,000 - $2,400

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide exceptional customer service.

  • Customer Service Representative

    2 weeks ago

    Singapore beBeeOpportunity Full time $35,000 - $45,000

    Customer Service RepresentativeWe are seeking an energetic and enthusiastic individual to join our sales team as a customer service representative. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a positive attitude.About the Role:The customer service representative will be responsible...