Quality Assurance Analyst

4 days ago


Pasir Ris, Singapore D&S Global Solutions Full time

Job Description

Position Title:
**Quality Assurance Analyst**
Language (s): All applicants must speak, read and write fluent English. Any other language is a plus.

Contract Type: Labor Contract

Job Start Date: Immediate

Location: Remote

Country: Romania

Hours: 8:00 AM to 5:00 PM CST (16:00 to 00:50 Romania). Monday to Friday and holidays if needed with extra pay. Flexible schedule based on business needs

Reports to: Director of Collections

Company Overview

D&S Global Solutions provides world-class Order-to-Cash solutions, leveraging proprietary technology and global delivery capabilities, to deliver frictionless customer experience and optimized client outcomes.

**Responsibilities**:

- Review accounts for closure against KPIs as well as being able to communicate to the collection staff on any KPI’s that might have been missed.
- Plan, execute, and oversee account inspection and testing for quality and conformance to specifications and deliverables.
- Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
- Competent in analyzing the required source documents on all processes and completion of the post & pre call analysis and account resolution
- Develop or update procedures for capture, investigation, and documentation of product complaints
- Identify issues in the process and coordinate with relevant supervisor to implement required solutions
- Implement solutions to ensure all client information is kept confidential
- Update continuously on the process knowledge on your clients by keeping yourself updated with all instructions and the process workflows
- Prepare reports requested by the managers

Required skills and qualifications
- Deep knowledge of quality assurance terminology, methods, and tools
- Advanced computer skills, including database management
- Excellent analytical, problem-solving, and decision-making skills
- Proficiency in best practices for testing, version control, and defect management
- Highly detail-oriented
- Highly levels of professionalism
- QA experience (or equivalent) of 1 or more years preferably in the financial/BPO industry
- Good knowledge in credit balance, and refund process (preferred)
- Experience in collection



  • Pasir Ris, Singapore Wholetech System Hitech (S) Pte Ltd Full time

    Reviewing quality specifications and technical design documents to provide timely and meaningful feedback - Creating detailed, comprehensive and well-structured test plans and test cases - Estimating, prioritizing, planning and coordinating quality testing activities - Design, develop and execute automation scripts using open-source tools - Identify, record,...

  • Quality Inspector

    11 hours ago


    Pasir Ris, Singapore A & One Precision Engineering Full time

    1. To Manage and Performance the QUALITY ASSURANCE CONTROL Parts and Products inspection on all incoming and out-going process before shipment/delivery to customer. 2. To ensure proper QC compliance (Standard Operations Procedure - SOP) audit from time to time. 3. To perform and responsible in visual checking on parts/product includes dents or defects,...


  • Pasir Ris, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Investigate and determine the root cause of any quality-related issues that arise in-house. - Develop and implement quality procedures and instructions, and prepare relevant quality documents. - Compile and submit First Article inspection reports, and provide support for Quality Assurance (QA) initiatives such as customers' quality...

  • Quality Engineer

    4 days ago


    Pasir Ris, Singapore CYRUS TECHNOLOGY (S) PTE. LTD. Full time

    **Assistant Quality Engineer** Cyrus Technology started in 2005 with the vision to approach polymeric tooling design in unconventional methods and providing manufacturing solutions to exacting specifications for ultra-precision and complex moulding. We pride ourselves as a valued partner to our clients, offering expertise at every stage of the product...


  • Pasir Ris, Singapore SITA Switzerland Sarl Full time

    Overview: **Purpose**: To assist Service Operations teams in maintaining service delivery quality through direct assistance in Process & Quality analysis & assessments To lead resolution of service management issues and recommend and implement service management improvements in order to eliminate recurrent failures, improve customer satisfaction and service...

  • Research Analyst

    7 days ago


    Pasir Ris, Singapore RIMA Full time

    **1) **Research Analyst** Job Responsibilities: - Produce quality research on specific topic(s) assigned by the Board - Analyse data and provide write-up - Present complex information effectively to a range of audiences - Oversee contents, editing and publishing of publications both in print and electronic media - Review RIMA’s research output and make...

  • Quality Assurance

    3 days ago


    Kampong Pasir Ris, Singapore A&One Precision Engineering Pte Ltd Full time $30,000 - $40,000 per year

    Education LevelCurrently pursuing a diploma in Mechanical Engineering, Mechatronics, Aerospace Engineering, or a related discipline from a recognized polytechnic in SingaporeExperience LevelNo prior experience requiredSkillsBasic understanding of engineering drawings and geometric dimensioning and tolerancing (GD&T) is a plusA keen eye for detail and strong...

  • Quality Assurance

    3 days ago


    Kampong Pasir Ris, Singapore A&One Precision Engineering Pte Ltd Full time $30,000 - $40,000 per year

    Education LevelCurrently pursuing a Nitec or Higher Nitec in a relevant engineering course, such as Precision Engineering, Aerospace Machining Technology, or Mechatronics & RoboticsExperience LevelNo prior experience requiredSkillsBasic understanding of engineering drawings and geometric dimensioning and tolerancing (GD&T) is a plusA strong interest in...


  • Pasir Ris, Singapore AMP Singapore Full time

    **Interested individuals can send in their resume attached with a recent passport size photograph, stating the current and expected salary to**: **Manager** **People & Culture** **AMP Singapore** **1 Pasir Ris Drive 4 #05-11** **Singapore 519457** **Only shortlisted applicants will be notified for an interview.** **1. Research Analyst,...


  • Pasir Ris, Singapore SITA Switzerland Sarl Full time

    Overview: As **Security Operations Manager**, you will assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first-class support...