Senior Officer

6 days ago

Singapore ITE Institute of Technical Education Full time

[What the role is]

As a Senior Officer, your role is to supervise/lead operations at the Customer & Visitor Centre (CVC) under the Customer Relations Department (CRR). You will need to execute policies and procedures to ensure that a standardised level of service is maintained. You will also be required to handle/support projects in functional areas within the department.

[What you will be working on]

You will be required to:

- Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
- Attend to customer feedback, complaints and compliments
- Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
- Help manage the social media platforms and QSM system.
- Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]
- You should be a team player with at least three years’ experience in the service industry
- You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
- You should be able to lead/supervise a team of support/counter staff

  • Senior Systems Manager

    7 days ago

    Singapore beBeetechnical officer Full time $60,000 - $80,000

    Job DescriptionWe are seeking a skilled Technical Officer to manage and monitor various systems, including ACMV, electrical, mechanical, and security systems.The role involves analyzing raw data from Excel, preparing monthly reports on electrical and M&E consumption in PowerPoint format, and coordinating planned shutdowns.The successful candidate will have a...

  • 9th ASEAN CIO Forum Marketing-PR Manager

    3 weeks ago

    Singapore ASEAN CHIEF INFORMATION OFFICER ASSOCIATION Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ASEAN CHIEF INFORMATION OFFICER ASSOCIATION Forge global connections, establish regional networks, and align digitalization for local business and $$ needs for great purpose. About the ASEAN CIO Forum The ASEAN CIO Forum is the region's premier platform that...

  • Programme Executive

    4 weeks ago

    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesJob Description & RequirementsWorking Location: West CoastJob purposeThe jobholder is primarily responsible to cultivate a vibrant community of senior volunteers, encouraging active participation among seniors and fostering a supportive atmosphere for community involvement. He/she is to provide support to seniors through engaging...

  • Chief Technology Officer

    7 days ago

    Singapore Senior Interior Designer Full time

    We are hiring for one of our ecosystems projects, they are one of the leading SocialFi companies with a strong presence globally. In this role, you will: Define and implement the technical strategy to align with business goals. Lead the design and implementation of blockchain technologies, including smart contracts and decentralized applications. Guide the...

  • Senior Support Officer

    2 days ago

    Singapore beBeeAdministrative Full time $4,500 - $6,000

    Job Title: Senior Support Officer**Job Description**The role of a Senior Support Officer is to provide high-level administrative support to the senior management team. Key responsibilities include:Providing timely and effective support to senior managementCoordinating incoming and outgoing documents, mails, and daily collection of lettersArranging travel,...

  • Senior Security Officer

    2 weeks ago

    Singapore IHG Hotels & Resorts Full time

    Join to apply for the Senior Security Officer - InterContinental Singapore role at IHG Hotels & Resorts 1 day ago Be among the first 25 applicants Join to apply for the Senior Security Officer - InterContinental Singapore role at IHG Hotels & Resorts What's the job?Perform hotel security duties and procedures to ensure the safety and security of guests,...

  • Senior Property Officer

    1 week ago

    Singapore Cushman & Wakefield Full time

    Join to apply for the Senior Property Officer role at Cushman & Wakefield 2 days ago Be among the first 25 applicants Join to apply for the Senior Property Officer role at Cushman & Wakefield Job Description Summary Under the supervision of the Facilities Manager, the candidate is responsible for assisting in all areas defined as part of the Facility...

  • Senior Technical Officer

    2 weeks ago

    Singapore PSA Singapore Full time

    Senior Technical Officer (Construction & Project Management) Join to apply for the Senior Technical Officer (Construction & Project Management) role at PSA Singapore Senior Technical Officer (Construction & Project Management) 1 day ago Be among the first 25 applicants Join to apply for the Senior Technical Officer (Construction & Project Management) role...

  • Senior Property Officer

    2 weeks ago

    Singapore Cushman & Wakefield Full time

    Senior Property Officer (I&L, Central West) Join to apply for the Senior Property Officer (I&L, Central West) role at Cushman & Wakefield Senior Property Officer (I&L, Central West) 1 week ago Be among the first 25 applicants Join to apply for the Senior Property Officer (I&L, Central West) role at Cushman & Wakefield Get AI-powered advice on this job...

  • Senior Property Officer

    3 weeks ago

    Singapore Cushman & Wakefield Full time

    Join to apply for the Senior Property Officer role at Cushman & Wakefield 2 days ago Be among the first 25 applicants Join to apply for the Senior Property Officer role at Cushman & Wakefield Job Description SummaryUnder the supervision of the Facilities Manager, the candidate is responsible for assisting in all areas defined as part of the Facility...