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F&b Server

2 weeks ago

Singapore SERENDIPITY 5 PTE. LTD. Full time

The Service Crew is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes. He/She performs cashiering duties. He/She may also be required to prepare the food.

~ Contribute to customer service over various platforms.

~ Cultivate productivity and innovative mindset.

~ Demonstrate the service vision.

~ Follow food and beverage safety and hygiene policies and procedures.

~ Implement operations for service excellence.

~ Interact with and serve f&b guests.

~ Maintain food and beverage production environment.

~ Maintain food and beverage service environment.

~ Maintain quality control procedures.

~ Prepare for service (mise en place).

~ Process payments.

~ Project a positive and professional image.

~ Provide counter/take-away service.

~ Provide go-the-extra-mile service.

~ Provide safety and security for guests.

~ Respond to service challenges.

~ Solve problems and make decisions at operations level.

~ Use essential features of a computer.