Technician Engineer Post

1 week ago

Singapore HETECH SOLUTIONS PTE. LTD. Full time

Support and service of barcode printers, scanners, CCTV, RFID and network infrastructure.

Our growing company is looking for a printer technician. To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities for printer technician
- Support other IT equipment during low volume of barcode printer issues
- Installation, service, testing and troubleshooting of all hardware and software programs for the customer on site and in the field
- Troubleshoot computer hardware issues, operating systems, and antivirus and software issues
- Investigate and resolve trouble tickets quickly and efficiently providing root cause analysis as required
- Respond to, evaluate and prioritize incoming support requests, maintain SLAs and document support requests in ticketing system (ServiceNow)
- Perform installation and configuration of workstations, printers, cable distribution systems and other related equipment as applicable
- Excellent hardware diagnosing and repair skills, including disassembly and re-assembly of products
- Experience in network design, installation, and maintenance
- Excellent verbal and written communication skills to participate and engage in project meetings and technical work sessions with co-workers and customers
- The ability to complete training classes, personal study, and certification exams as assigned

Qualifications for printer technician
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcome
- High School diploma or equivalent and 2-4+ year's printer/copier service or industry related experience
- Repairs & performs preventative maintenance on hardware (black / white or color digital copiers)
- Utilizes systems in place for service call tickets, parts usage and transfer of inventory
- Will utilize websites, technical manuals, handbooks and technical publications to keep current with new equipment and enhancements to old
- Valid & Clean driver's license reliable transportation a must

**2. SKILLS**

Troubleshooting

Hardware

Inventory

Root Cause Analysis

Electrical

Computer Hardware

Network Design

CCTV

Transportation

Operating Systems

Publications

ServiceNow

Manufacturing

**3. KEY INFORMATION**

Job Post Duration

30 Calendar Days

Number of Vacancies

1

Job Function

Engineering, Information Technology, Repair and Maintenance

Position Level

Fresh/entry level

Minimum Years of Experience

1

Employment Type

Contract, Full Time

Minimum Qualification Level

ITE diploma

Field of Study

Computer Operations/Technical Support

Monthly Salary Range (SGD)

$2,000 - 2,800

Government Support
- No schemes selected _

**4. WORKPLACE DETAILS**

Workplace Address

**Local**:
Postal Code

339155

Block/House No.

11

Street Name

KALLANG PLACE

Building Name (optional)

**5. WORKING HOURS**

Monday to Friday: 0900 am to 1800 pm

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