IT Support

1 week ago

Queenstown, Singapore Aedas Pte Ltd Full time

**Level 1 (L1) Technical Support**
- Troubleshoot and resolve basic hardware, software, network, and peripheral issues.
- Escalate unresolved or complex issues to Level 2/3 support teams as necessary.

**PC Setup and Configuration**
- Unbox, assemble, and install new desktop or laptop computers.
- Install and configure standard operating systems and software based on company specifications.
- Ensure proper installation of drivers, updates, and security patches.

**Workstation Cloning and Imaging**
- Use imaging tools to clone workstation setups for consistent deployment across teams.
- Maintain and update master images to reflect current software and system requirements.
- Ensure cloned systems are fully functional and compliant with IT standards.

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance

Supplemental Pay:

- Performance bonus

Work Location: In person

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