IT Change Specialist

6 days ago

Singapore CTES CONSULTING PTE. LTD. Full time

Our client is actively searching for a **IT Change Specialist or Manager **to join their team
If you are a dynamic individual seeking a new career opportunity, read further

**The responsibilities of this role are**:

- Lead the people side of change initiatives, ensuring alignment with organizational objectives, in tandem with project/programme manager, and be responsible for the implementation of the change.
- As the counterpart of the project manager, play a pivotal role in executing change strategies, embedding new processes, and enhancing employee engagement to achieve seamless transitions and improved performance.
- Responsible for leading all IT change initiatives.
- Design and prepare change management plans and ensure delivery drives successful adoption of new processes or technologies.
- Collaborate with project teams to integrate change management activities into project plans.
- Lead the generation and implementation of change communications and activities.
- Design and deliver training programs to equip employees with the skills and knowledge needed for successful change adoption.
- Foster a positive change culture by promoting awareness and understanding of the benefits associated with the proposed changes, addressing questions and concerns related to change initiatives.
- Identify and engage key stakeholders at various levels to build support for change initiatives.
- Provide guidance and support to leaders and managers in their roles as change sponsors.
- Enable regular communication sessions to keep stakeholders informed and address concerns.
- Be an active part of Group Change Coach Network to contribute to and collaborate with them and adhere to their standards.
- Work with external vendors to delivery change-related projects and initiatives
- Establish and track key performance indicators (KPIs) to measure the success of change initiatives.
- Gather feedback from employees and stakeholders to assess the effectiveness of change strategies and identify areas for improvement.
- Collaborate closely with the IT programme and project managers on change initiatives.
- Identify and collaborate with key stakeholders in those projects to enable them to build change readiness.
- Qualified to Degree Level in a STEM or business-related discipline.
- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
- Able to work under own initiative with limited guidance in areas of own knowledge and pro-actively search out information where own knowledge is limited to provide a solution.
- Strong leadership and team management abilities.
- Demonstrate ability to work to multiple deadlines whilst maintaining professional and positive image to business.
- Promote, through example, good ethical values and cultural sensitivity, especially when dealing with colleagues and users in / from other global locations.
- Ability to work collaboratively and adapt in a fast-paced environment.
- **Certification in Change Management e.g. PROSCI. will be an advantage.**:

- Possess a minimum of three years working in inter team communication/ liaison role with other departments or external partners.
- Experience of working in an IT department, had delivered change initiatives related to cybersecurity, IT infrastructure and technology generally.

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