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Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to provide essential support to the distribution team by managing business processing tasks and overseeing work allocation, including monitoring and reporting on various transactions such as new business, renewals, cancellations, and endorsements.

The opportunity:

- Process insurance product paperwork promptly, efficiently, and accurately.
- Provide business processing support to the team as needed, including tasks like quote registrations and policy adjustments.
- Develop good working relationships with internal customers and intermediaries.
- Ensure timely communication with relevant stakeholders regarding processing queries.
- Adhere to business processing guidelines and the organisation's administration policies.

Your new role:

- Support the implementation of new work practices and processes.
- Comply with provided legislation and industry codes.
- Complete administrative duties such as client record creation and document uploading.
- Support maintenance of credit control and pending items through policy administration.

About you:

- Experience in insurance company or call centre environment
- Administration experience

Qualifications:
Preferred Qualifications include:

- Secondary school certification.

About QBE

What if you could have a positive impact - at work and in the world?

At QBE, we’re enabling a more resilient future - for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact - climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE

Flex and hybrid working options

Work from home policy

‍ ‍ Paternity leaves matching with maternity leave
- ️ Well-being programs

Pensions

Medical benefits

Globally, access to online learning via LinkedIn Learning

On top of annual leaves, 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success - and we can be part of yours.

Your career at QBE — Let’s make it happen.

Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:
Administration Management, Business Support, Collaboration Tools, Communication, Critical Thinking, Customer Value Management, Decision Making, Detail-Oriented, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Performance Management (PM), Prioritization, Risk Management

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.