Operations Manager
2 weeks ago
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Reporting to the General Manager, the Operations Manager is responsible to provide overall management and direction for multiple sites/projects/areas and Project Managers to ensure that projects meet or exceed customer and corporate goals; perform to profit/expense objectives and perform as any other job-related duties deemed necessary and/or as assigned by supervisor. Must embrace Company’s Beyond Zero Safety culture and demonstrate personal commitment to the health and welfare of entire team.
**KEY DUTIES AND RESPONSIBILITIES**:
Provide day-to-day leadership and management to the assigned geography to ensure alignment with the mission and core values of the company. Responsible to lead operational and administrative and staff to achieve and surpass sales, profitability, cash flow and business goals and objectives. Responsible for fiscal management of all aspects of the business in their geography, including budget management.
Provides timely, accurate and complete reports on the operating condition of the company.Spearhead the development, communication and implementation of effective growth strategies and processes in assigned geography. Motivate and lead a high performance management team; attract, recruit and retain required members of the operations and administrative support teams not currently in place; provide mentoring as a cornerstone to the management career development program.
Act as lead "client-care officer" through direct contact with every client and partner. Foster a success-oriented, accountable environment within the company. Represent the firm with clients, investors, and business partners. Develop blueprints for growth and efficiently implement them.
Manage the segment/customer base to: exceed established financial targets; exceed customer quality and service requirements; develop and adhere to written SOPs; meet project schedules; and manage company assets.
**JOB KNOWLEDGE**:
Should possess a customer network in the industry (construction, with focus on bio/pharm, semi-conductor and/or other related similar industry).
Must be comfortable with the “supplier” nature of the function. He/she must demonstrate the leadership skills required to drive continuous improvement of processes which maximize the customer’s experience.
Must have great attention to detail, be an established leader, team player and willing to mentor subordinates. Must also be a solid communicator, with the ability to communicate with all levels within the organization.
Ability to lead an organization by financial objectives while maintaining existing budgets.
Must be self-starter who is flexible and can organize plan and delegate work. Significant travel within the geographical region and some international travel is required.
**EDUCATION AND EXPERIENCE**:
**COMPETENCIES**:
- Leadership Strategic Thinking
- Results Driven Business Acumen
- Decision Making Financial Management
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