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Customer Support Engineer

2 weeks ago

Singapore ACCESS PEOPLE (SINGAPORE) PTE. LTD. Full time

Our client is looking for a Customer Support and Projects Engineer

**Responsibilities**
- Responsible for Installation, modification, and commissioning of HVAC Products
- Support customers in resolving technical issues and troubleshooting.
- Responsible for Site Visit and Site Coordination
- Diagnose, repair, and maintain air conditioning systems.
- Review and ensure compliance with the components of the project, including drawings, reports, specifications and studies.
- Prepare project requirements/deliverables such as Drawings, specifications, BOQs, Reports, etc.
- Liaising with the Support Manager and the client to keep informed of all developments associated with the project.
- Responsible for preparing Material purchase request with proper, clear specification & correct quantity.
- Coordinate and work with procurement team to get the right materials at site in time.

**Required Knowledge/Skills, Education, and Experience**
- 2 - 6 years’ experience in working with HVAC/Electrical industry
- BE/BTech Graduate or equivalent - Electrical/Mechanical (From premier Institutions)
- Strong understanding of HVAC and Electrical Products
- Knowledge of engineering design principles and standards
- Excellent written and oral communication skills
- Good Team player and excellent collaboration skill
- Experience in inspecting, servicing, repairing, and installing all types of HVAC systems.
- Working knowledge of electrical circuits and schematics, MEP, and equipment controls
- Design knowledge in Ducting / Chilled Water Piping design, Heat Load Calculation etc. Experience in Material control & reconciliation.