Customer Service Representative

JOB FOCUS The purpose of the role is to strengthen IO Logistic Centres position as a supply chain logistics centre of excellence, delivering best in class service to our customers and driving continuous improvements across the supply chain. The role is accountable for end-to-end logistics delivery in order to deliver medicines from manufacturing plants and...

Why Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve Working with a dynamic team of Logistics and Supply...

7 years exp **Roles & Responsibilities** **About the team you are joining**: You will report to the Head, Global Customer Service Center and be part of a multi-cultural and diverse team. You will work in a fast-paced environment alongside colleagues who are driven, upbeat and dynamic. This is a dedicated and customer-centric team that works to bring...

ROLE SUMMARY - The Health Representative (HR) will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Specialist’s role will be the introduction of a new & promoted medicines and innovative digital service that...

ROLE SUMMARY The Senior Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Specialist’s role will be the introduction of a new & promoted vaccines and innovative digital service that...

ROLE SUMMARY The Health Representative(HR) will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Specialist’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

Role Summary: The Health Representative (HR) will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Specialist’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

Role Summary: The Health Representative (HR) will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Specialist’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

ROLE SUMMARY The Senior Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Specialist’s role will be the introduction of a new & promoted medicines and innovative digital service that...

**Summary**: - Location: Singapore #LI-Hybrid - The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner **About the...

Responsible for onboarding customers to new operating models and to new platforms (e.g., Digital Engagement Portal) - Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts...

Why Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve This position is directly responsible for the...

**Summary**: - Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both, the commercial and clinical trial setting. - The...

Position Summary Role and Responsibilities - Oversee Voice of Customer and Product Liability portfolios (e.g. NPS, CSAT/DSAT, claims management) - Monitor and ensure that key performance indices (KPIs) of subsidiaries are achieved, especially during new flagship launches - Analyse customer feedback from various channels and develop effective action plans...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Service Executive/Customer Service Officer**: - Working Location: Walking distance from Pasir Panjang MRT - Working Hours: 5 days, Mon - Fri (8.30 am - 6.00 pm) - Salary Package: Basic Salary + AWS +PB - Duration: Permanent Role **Key Responsibilities** - Prepare full set of Import &...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Service Executive/Customer Service Officer**: - Working Location: Walking distance from Pasir Panjang MRT - Working Hours: 5 days, Mon - Fri (8.30 am - 6.00 pm) - Salary Package: Basic Salary + AWS +PB - Duration: Permanent Role **Key Responsibilities** - Prepare full set of Import &...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Service Executive/Customer Service Officer**: - Working Location: Walking distance from Pasir Panjang MRT - Working Hours: 5 days, Mon - Fri (8.30 am - 6.00 pm) - Salary Package: Basic Salary + AWS +PB - Duration: Permanent Role **Key Responsibilities** - Prepare full set of Import &...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Services Coordinator/ Shipping Admin Assistant**: - Working Location: Pasir Panjang (Walking distance from Pasir Panjang MRT) - Working Hours: 5 days, Mon - Fri (8.45 pm - 6.30 pm) - Salary Package: Basic Salary + AWS +Performance Bonus - Duration: Permanent Role **Key...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Services Coordinator/ Shipping Admin Assistant**: - Working Location: Pasir Panjang (Walking distance from Pasir Panjang MRT) - Working Hours: 5 days, Mon - Fri (8.45 pm - 6.30 pm) - Salary Package: Basic Salary + AWS +Performance Bonus - Duration: Permanent Role **Key...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Services Coordinator/ Shipping Admin Assistant**: - Working Location: Pasir Panjang (Walking distance from Pasir Panjang MRT) - Working Hours: 5 days, Mon - Fri (8.45 pm - 6.30 pm) - Salary Package: Basic Salary + AWS +Performance Bonus - Duration: Permanent Role **Key...