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Senior Systems Engineer

3 weeks ago

Singapore Nutanix Full time

**Hungry, Humble, Honest, with Heart.**

**The Opportunity**

The Senior Systems Engineer is a customer-focused technical sales professional that provides pre-sales consulting, technical guidance, and hands-on assistance to customers and Nutanix channel partners. The SE teams and collaborates with Nutanix sales teams to recommend and design effective and appropriate customer solutions based on Nutanix offerings.
The Senior Systems Engineer acts in a consultative fashion and is looked to as an expert in his/her field by the Nutanix sales teams, business partners and customers.

**About the Team**
- The hiring manager, Senior Manager, Systems Engineering, joined Nutanix in August 2015, has been with the company for over 7 years
- Previous professional role highlights : Traveled quite a fair bit when I was in Citrix for professional services. Able to travel all over APAC minus Japan for deployments. Most interesting trip was to a city named Changwon in South Korea because customer office was there. Stayed at the “best hotel in city named Changwon hotel”
- Biggest professional win? Achieved 1st ever team award as a manager for FY20 for top sub-region for Nutanix world-wide in FY20. This is a testament to the SE team’s ability to deliver value to the sales team in terms of achieving our targets.
- Biggest personal win? From previously having a sweet tooth to learning to have coffee with less sugar to without sugar and progressing to like it.
- Who they’re hoping to find in this search? A team player who is interested in learning, leveraging and solutioning the latest infrastructure technologies to help our customers.
- Life Group or other relevant professional memberships? NIL

**Your Role**
- Articulate the features and benefits of Nutanix solutions and products.
- Understand the customer’s business drivers and how to map these to a Nutanix solution.
- Provide technical leadership in the Requirements Discovery, Solution Development, and Solution Proposal stages of the opportunity sales cycle.
- Provide channel partner enablement for selected channel partners in defined territory to include: regular product and solution updates, customized workshops, SE shadow program, and any other required tasks to enable partner to perform independent pre-sales support for small-to-medium size opportunities.
- Perform product demonstrations and presentations in support of company road show’s and events.
- Manage, monitor, and/or perform solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners.
- Perform technical account management and act as an interface between the sales/pre-sales account teams and technical staff by monitoring and managing technical issues to conclusion, including any required management escalations required to resolve technical issues.
- Act as interface to Product Management to monitoring and manage feature requests and product roadmap issues to conclusion, including any required management escalations required to resolve related issues.
- Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering

**What You Will Bring**
- 7-10+ years’ experience in a customer facing technical role in the government or public sector
- Mandatory to have in-depth technical experience with virtualization technologies (ESXi or Hyper-V or KVM), data center infrastructure, and/or server/storage/network technologies
- Advantage to have strong technical knowledge of Puppets, Chef, Ansible, Docker, Kubernetes and Terraform Jenkin/Hudson or other CI/ DevOPs tools
- Advantage to have experience and passion for working in cloud APIs, i.e. AWS, Azure, vSphere/vCloud, OpenStack
- Understanding of Enterprise DevOps Principles
- Advantage to have knowledge of Containers and Cloud Platforms / PaaS /Kubernetes
- Advantage to have technical (hands-on) experience scripting (Python, Powershell, etc)
- Willing and comfortable with conduct of POC (Proof Of Concept), try-out and self-learn of new technologies
- Has “does what it takes” attitude to drive success, able to do additional task beyond Systems Engineer scope to win projects
- Able to work independently and work as strong team player
- Strong interpersonal skills and the ability to communicate professionally with partners, customers, and internal cross-functional teams including Sales, Marketing, and Engineering
- A structured thinker with strong presentation and problem solving skills
- Ability to manage multiple projects, determine project urgency and execute detailed action plans
- Highest level of personal and professional ethics and integrity