L3 Messaging Engineer

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.

Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.
- excluding partnerships

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

**Position Purpose**:

- Provide L3/L2 technical support to manage Microsoft Exchange, Azure M365/O365, Teams/Skype and Ironports for APAC region

**Responsibilities**

**Direct Responsibilities**
- Excellent knowledge and experience with following systems (must be with expert knowledge on following):
a) Azure M365/O365, MS Exchange 2016/2019. Microsoft Outlook

b) MS Teams/Skype and similar IM platforms

c) Knowledge of Mobileiron and ironport will be added advantage.

d) Active directory (core knowledge of AD, GPO, scripting, etc.)
- Understanding of core IT infra setup:
a) OS Platform : Windows & Linux server OS

b) Network : WIN/MAN/LAN topology, ICP/DMZ, F5 Load Balancer, Firewall

c) Storage : NAS/SAN/DAS
- Strong knowledge of Project management.
- Certifications in MS O365 and Exchange would be added advantage.

**Contributing Responsibilities**

Responsible to manage and administor APAC region for all Messaging Solutions

**Technical & Behavioral Competencies**:

- Provide L3/L2 technical support to manage Microsoft Exchange, Azure M365/O365, Teams/Skype and Ironports.
- Able to design and architecture for various projects and has experience to drive large scale migrations across various tools of collaborative infrastructure.
- Must have a continual improvement and risk mitigation focus and proactively improve the monitoring, efficiency, reliability, capacity and quality of all IT services under his managed perimeter.
- Guarantee functioning of the infrastructure/services in APAC, taking into account business requirements.
- Responsible to have an operational up to date BCP / DR documented and tested.