Local Tour Guide

2 weeks ago


Singapore WOLO TRAVEL PTE. LTD. Full time

The Tourist Guide will leads tourists on inbound tours to places of interest, and shares information about the history and heritage. He/She brings groups of tourists to destinations in the itineraries and delivers commentaries on features of the places.

He/She is resourceful with strong communication skills, and serves as an important ambassador to the country in ensuring an unforgettable experience for tourists. He/She has strong local knowledge, and monitors the tour groups' activities to ensure the rules and regulations of establishments are followed. He/She possesses strong social skills and builds relationships with the tourists. He/She is also responsible for all aspects of tour groups' needs and addresses their problems promptly.

He/She is able to work in an outdoor environment.

**Requirements**:

- Conduct ground recce of sites.
- Deliver commentaries to enhance tour experience through local knowledge.
- Explain tour sights to tour groups using visuals and storytelling.
- Lead tour groups according to planned itineraries.
- Perform research on sites.
- Provide feedback from tour groups to operations department.
- Provide feedback to operations department on vendor selection and performance, and itinerary management.
- Review feedback from tour groups on tour services.
- Tailor delivery of tour content and tour journeys to tour group demographics.


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