Service Delivery Lead

6 hours ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of presence in Singapore. We provide placement of ICT Consultants since 1997, to government entities and corproate clients.

Currenlty, one of our clients are looking out for **Lead Role in Service Delivery, 12 months contract, renewable, annual bonus, plus monthly transport allowance.
**Job Scope**:

- As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
- Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
- You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
- Oversee the day-to-day operations of the service delivery team.
- Ensure timely delivery of services and maintain high levels of customer satisfaction.
- Manage the team's performance and provide guidance and support as needed.
- Collaborate with other teams to ensure seamless integration of service delivery solutions

Manage a team of > 5 people before
- **Singaore Citizens only.

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