
Customer Quality Engineer
1 day ago
**European semiconductor material company**
**Location: Ang Mo Kio**
- Response and engage to customers' expectation on quality issues and seek an alignment
- Conduct investigation into customers' complaints, set up KPI and monitor progress with relevant stakeholders
- Drive to ensure internal gaps between customers requirement and manufacturing are closed
- Use 8D methodology in meeting to investigate and arrive at corrective & preventive actions (CAPA)
- Attend to customer audit and follow up on audit findings, reporting and closure
- Prepare weekly / monthly customers reports
- Spearhead quality improvement programs with customers and share results
- Work with operations to establish standard operations procedures and systems
**Requirement**
- Degree / Diploma in Engineering
- 5 years of working experience in customer quality preferably in the semiconductor industry
- Knowledge and proficient in 8D problem solving methodology
- Knowledge of ISO9001 and IATF16949 QMS
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