Staff Quality Engineer

1 week ago

Park Road, Singapore Commonwealth Bank Full time

**Organization**:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

**Job Title: Staff Quality Engineer**

**Location: Bangalore**

**Business & Team**:
The Retail Technology team is responsible for delivering solutions for the Commonwealth Bank’s Digital products.

Our world class solutions include the CommBank Mobile & Tablet Apps, NetBank and the CommBank website.

**Impact & contribution**:
You will be leading a team of QA professionals and effectively strategize, plan and estimate test deliverables to ensure system enhancements/fixes are stable, reliable and available for customers by delivering on time and to budget. You will be accountable for the ongoing development of test automation assets by adopting best engineering practice and innovative approach in experimenting with emerging tools and technologies.

You will continuously seek and create opportunities to further enhance the test engineering capability which will advance our Continuous Delivery capability.

You will be required to manage QA assurance of projects, (including complex and challenging projects and programs) delivered across multiple platform delivery teams.

**Roles & Responsibilities**:
You will be expected to perform the following tasks and responsibilities in a manner consistent with CBA's Values and People Capabilities.

Quality Management in Project Delivery:

- Provide guidance and technical direction on the test strategy, approach and planning towards the design, implementation and maintenance of test assets in support of the delivery of Digital solutions
- Collaborate closely with scrum teams within portfolio to promote best QA engineering practices in support of testing activities and project delivery.
- Focal point of communication on the quality assurance of project delivery with internal & external stakeholders
- Identify, mitigate or prevent if possible risks and issues associated with customer impacts, technical delivery and quality assurance as part of project work
- Provide insight to solution design and architecture from quality assurance perspective including both functional and non-functional attributes
- Deliver and drive Test Automation strategy and ensure adoption within scrum teams. Use your knowledge of automation tools and best practices to facilitate progression automation
- Ensure that key automation deliverables are reported on and communicated with business stakeholders

Continuous Improvements/Technical Support & Enablement
- Collaboratively research, consult, analyse and evaluate QA technical delivery needs, and seek or create opportunities for improvements by identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods.
- Proactively cultivate innovation through experimentation of tools, techniques and technology to enhance QA engineering capability and influence desired behaviour & cultural changes.
- Promote and advocate the adoption of best QA practices in Agile contributing to product development.
- Identify areas of risk and implement ideas and innovation to overcome challenges and blockers.
- Review the tools and processes used for Automation and ensure that improvements and identified and implemented across all teams.

People/Team Management
- Facilitate appropriate skill uplift and cross-skilling of the QA team
- People leader and management responsibilities, including hiring, periodic reviews, performance and demand management
- Inspiring and motivating the team to always strive to achieve best outcomes
- Nurture a community-based culture of continuous learning, knowledge sharing and mutual support
- Create outcome-based metrics and performance indicators around Automation for the team
- Enable team to deliver on Automation initiatives

**Essential Skills**:
Essential
- Detailed understanding and strong advocate of Agile methodology for Digital project delivery
- Proven & demonstrable experience in the development of Agile test strategy adopting best QA engineering practice, risk based prioritisation approach and strong focus on test automation in support of Continuous Delivery (CD)
- Detailed technical understanding of software development & testing practices such as Test Driven Development (TDD) and Behaviour Driven Development (BDD)and life-cycles and demonstrable experience to simplify & streamline testing processes in an Agile environment
- Excellent communications and stakeholder management skills, with an established business acumen
- Proven & demonstrable ability to elaborate and articulate complex technical problems to non-techn

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