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Healthcare Industry Advisor

2 weeks ago

Singapore Microsoft Full time

Acts as an **industry advisor** to executive-level business decision makers. Identifies business needs and customer readiness to land value propositions. Provides guidance from an industry perspective during early stages of opportunity engagements. Engages with senior decision makers to nurture new business opportunities. Initiates conversations with strategic customers to bring innovative ideas that showcase the need for strategic change. Determines root cause of customer problems, removes blockers, and establishes recovery action plan. Generates demand through industry presentations and events. Proactively seeks additional training, including information that adds to the understanding of customers' businesses, and shares it with team members. Serves as industry communicator to translate industry knowledge for the account management team. Collaborates with partners to identify future requirements and connect the partner ecosystems in efforts to scale business results. Extends relationships with peers and senior team members across solution areas. Proactively builds knowledge of Microsoft and industry solutions and capabilities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Hunts for pipeline opportunities and repeatable industry solutions and use cases to deliver pipeline in stage 1 and 2
- Leverages their understanding of and relationships with account teams to plan, orchestrate and execute customer opportunities, and inform industry plan.
- Drives engagements with ISE, Industry Solutions Delivery (ISD), partners (e.g., solution architect, solutions-sales professionals, cloud-solution architects) and external stakeholders to design and illustrate envisioned solutions (e.g., pilots, proof of concept, rapid prototyping, minimum viable product).
- Collaborates with the account team unit (ATU) and partners to drive GTM strategy and drive together customer opportunities.

**Qualifications**:
**Required/minimum qualifications**Bachelor's Degree in Healthcare, Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 10+ years customer-facing experience in healthcare, public sector, technology or industry-relevant equivalent management or technical work experience