
Senior Resturant Manager
5 days ago
A Senior Restaurant Manager **oversees all aspects of restaurant operations, ensuring smooth service, high customer satisfaction, and profitability while maintaining a positive and efficient work environment**. This role involves leading and mentoring staff, managing inventory and budgets, and implementing strategies to enhance the restaurant's performance.
Key Responsibilities:
- **Operational Management**:Supervising daily restaurant operations, ensuring smooth service, and maintaining high standards of food quality and customer service.
- **Staff Management**:Hiring, training, scheduling, and providing performance feedback to restaurant staff, fostering a positive and productive work environment.
- **Financial Management**:Managing budgets, controlling costs, monitoring inventory, and analyzing sales data to optimize profitability.
- **Customer Service**:Ensuring excellent customer service, handling complaints, and implementing strategies to enhance customer satisfaction.
- **Compliance and Safety**:Ensuring compliance with health and safety regulations, food hygiene standards, and company policies.
- **Inventory Management**:Overseeing inventory levels, ordering supplies, and managing relationships with suppliers.
- **Performance Management**:Conducting performance appraisals, providing feedback, and implementing corrective actions when necessary.
- **Strategic Planning**:Developing and implementing strategies to improve restaurant performance, increase revenue, and enhance brand image.
- **Communication**:Effectively communicating with staff, management, guests, and vendors.
- **Problem Solving**:Identifying and resolving operational issues, customer complaints, and employee conflicts.
Qualifications:
- Proven experience as a restaurant manager, preferably in a senior or supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Familiarity with restaurant management software, POS systems, and inventory management.
- Knowledge of food safety and hygiene standards.
- Ability to work under pressure and manage multiple tasks simultaneously.
- A passion for the hospitality industry and a commitment to delivering excellent customer service
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