Dental Service Manager

5 days ago


Orchard, Singapore Summit Talent Full time

We are seeking a highly organized and experienced **Dental Services Manager** to lead the daily operations of a busy, patient-centric dental clinic in Singapore. With a focus on both administrative management and service excellence, you will ensure the clinic runs smoothly, from scheduling appointments to maintaining a high standard of patient care. This is an excellent opportunity for a professional with 3+ years of experience in dental practice management to take on a leadership role.

**Key Responsibilities**
- **Clinic Operations**: Oversee the daily operations of the clinic, ensuring efficiency and high-quality service delivery. Manage staff schedules, patient flow, and operational workflows.
- **Staff Management**: Supervise and provide leadership to a team of dental assistants, hygienists, receptionists, and other clinical staff. Conduct performance reviews and manage team development.
- **Patient Care**: Ensure that patients receive top-tier care and service by resolving complaints, handling patient inquiries, and maintaining a high level of patient satisfaction.
- **Financial Management**: Oversee clinic finances including budgeting, invoicing, payroll, and inventory management. Monitor revenue and expenses, and prepare financial reports for management.
- **Regulatory Compliance**: Ensure the clinic complies with Singapore Dental Council (SDC) guidelines, health and safety regulations, and all relevant local laws.
- **Marketing and Growth**: Work with the management team to develop and implement marketing strategies to promote the clinic and attract new patients.
- **Technology and Equipment**: Ensure that all dental equipment is in good working condition and that the clinic is equipped with the latest technology.
- **Continuous Improvement**: Identify opportunities for operational improvements, cost efficiencies, and service enhancements.

**Requirements**:

- **Minimum 3 years of experience** as a Dental Services Manager or in a similar administrative role in a dental or healthcare setting
- Strong knowledge of dental office operations, including patient scheduling, billing, and inventory management
- Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft, or similar systems)
- Excellent organizational and leadership skills with the ability to manage a diverse team
- Strong financial acumen and ability to manage budgets and resources effectively
- Exceptional communication and interpersonal skills, with a strong focus on customer service
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Diploma or degree in healthcare management or related field is preferred, though not mandatory

**What’s Offered**
- Competitive salary with performance-based incentives
- Opportunities for professional development and training
- A modern, well-equipped clinic environment
- Supportive and collaborative team culture
- Benefits including healthcare, paid leave, and other perks

**To Apply**

Please send your CV and cover letter to:
Subject line: _Application - Dental Services Manager (Singapore)_

Pay: $4,500.00 - $7,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person



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